Repair Service
Mac Pro Repair
Select your device model to see available repairs and pricing.
Genuine Parts
2-Year Warranty
Same-Day Available
Free Diagnostics
Select Your Mac Pro Model
28 models
iMac 24-inch M1
13 services
iMac 24-inch M3
12 services
iMac 24-inch M4
10 services
Mac Mini M1
10 services
Mac Mini M2
12 services
Mac Mini M2 Pro
10 services
Mac Mini M4
10 services
Mac Mini M4 Pro
10 services
Mac Mini M5 Pro
10 services
Mac Mini M6 Pro
10 services
Mac Studio M1 Max
20 services
Mac Studio M1 Ultra
10 services
Mac Studio M2 Max
10 services
Mac Studio M2 Ultra
20 services
Mac Studio M4 Max
10 services
Mac Studio M4 Ultra
10 services
Mac Studio M5 Max
10 services
Mac Studio M5 Ultra
10 services
Macbook Air 13-inch M1
10 services
Macbook Air 13-inch M4
10 services
Macbook Air 13-inch M5
10 services
Macbook Air 15-inch M5
11 services
Macbook Neo
16 services
Macbook Pro 13-inch M5
10 services
Macbook Pro 13-inch M5 Max
11 services
Macbook Pro 13-inch M5 Pro
11 services
Macbook Pro 16-inch m5 Max
11 services
Macbook Pro 16-inch M5 Pro
11 services
iMac 24-inch M1 — Services
13 services available
Speaker Repair
If your iMac speakers produce distorted sound, crackling, unusually low volume, buzzing, or no audio at all, the problem may involve the speaker units, internal connectors, software settings, or audio circuitry. At iCare Kenya, we test the built-in speakers, audio channels, macOS sound settings, and related hardware before recommending a repair. If your iMac 24-inch M1 has weak, distorted, or completely missing sound, visit iCare Kenya for professional speaker diagnostics and repair.
3min
KES 3,500
incl. parts & labour
Camera Repair
The built-in FaceTime HD camera is widely used for video calls, online meetings, remote work, classes, and content creation. If the camera shows a black screen, produces blurry images, fails to open, freezes during video calls, or is not recognized by macOS, it may have a software or hardware problem. At iCare Kenya, we test the camera across different applications, inspect its connections, and evaluate related logic board and software functions. If the camera on your 24-inch M1 iMac is not working properly, bring it to iCare Kenya for professional camera diagnostics and repair.
12h
KES 3,500
incl. parts & labour
Liquid Damage Repair
Liquid exposure can cause corrosion, short circuits, power problems, display faults, damaged connectors, and logic board failure. Even if an iMac initially continues working after liquid exposure, internal corrosion may develop over time and cause further problems. At iCare Kenya, we inspect liquid-damaged iMacs for corrosion, damaged circuitry, affected connectors, logic board faults, power issues, and other internal damage. Depending on the condition of the computer, the repair may involve cleaning, corrosion treatment, microsoldering, component-level repairs, or replacement of damaged parts. If liquid has entered your iMac 24-inch M1, disconnect it from power and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
12h
KES 6,000
incl. parts & labour
Screen Replacement
The 24-inch iMac M1 features a large high-resolution Retina display, and physical damage to the screen can significantly affect the usability of the computer. If your iMac has cracked glass, vertical or horizontal lines, black sections, flickering, distorted colours, backlight problems, image retention, or a completely blank display, the screen or related components may require repair. At iCare Kenya, our technicians inspect the display panel, internal display connections, backlight system, graphics output, and surrounding housing to determine the cause of the problem. Where replacement is necessary, the display is professionally installed and thoroughly tested for brightness, colour reproduction, resolution, and overall image quality. If the display on your 24-inch M1 iMac is cracked, damaged, flickering, or no longer showing an image, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
No Power Repair
If your 24-inch M1 iMac does not switch on when the power button is pressed, the problem may originate from the external power adapter, power input system, internal power circuitry, logic board, connectors, or another hardware component. At iCare Kenya, we carry out comprehensive power diagnostics rather than assuming that a single component is responsible. Our technicians check the power adapter, cable, power input, voltage delivery, internal connections, and logic board to identify where the failure is occurring. If your iMac 24-inch M1 is completely dead or suddenly stopped powering on, bring it to iCare Kenya for professional no-power diagnostics and repair before considering replacing the computer.
1h 30m
KES 15,000
incl. parts & labour
Power Adapter and Power Supply Diagnostics
The 24-inch M1 iMac uses an external power adapter, and a fault with the adapter, cable, connector, or power delivery system can prevent the computer from switching on or cause intermittent shutdowns. Common symptoms may include the iMac failing to start, shutting down unexpectedly, losing power when the cable is moved, or failing to receive stable power. At iCare Kenya, we test the power adapter, power cable, connector, and associated internal power components to establish whether the issue is caused by the adapter or the iMac itself. Bring your iMac 24-inch M1 and its power adapter to iCare Kenya if the computer is experiencing power problems so that both the device and power system can be properly tested.
1h
KES 8,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside an iMac and controls communication between the processor, storage, display, ports, wireless systems, and other internal hardware. Logic board faults can cause an iMac to stop powering on, restart repeatedly, freeze, overheat, lose connectivity, display unusual graphics behaviour, or fail to detect connected devices. At iCare Kenya, we provide advanced logic board diagnostics and component-level repair where appropriate. Depending on the fault, this may involve circuit testing, connector repair, microsoldering, corrosion treatment, or replacement of damaged components. If your iMac 24-inch M1 has a serious motherboard-related issue or has been declared difficult to repair elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 30,000
incl. parts & labour
Overheating and Cooling System Service
Although the Apple M1 chip is designed to operate efficiently, an iMac can still experience excessive heat because of dust accumulation, restricted airflow, fan problems, internal component faults, software activity, or prolonged demanding workloads. Common symptoms may include the iMac becoming unusually hot, the fan running constantly, performance slowing down, unexpected shutdowns, or the computer becoming unstable during heavy use. At iCare Kenya, we inspect the cooling system, internal airflow, fan operation, temperature behaviour, and software activity to identify the source of the overheating. Where necessary, internal cleaning or repair of the affected cooling components can be carried out. If your 24-inch M1 iMac is running unusually hot or its fan is constantly operating at high speed, bring it to iCare Kenya for professional overheating diagnostics and servicing.
1h 30m
KES 12,000
incl. parts & labour
Fan Repair and Internal Cleaning
Dust and debris can accumulate inside an iMac over time and affect airflow and cooling performance. A faulty or obstructed fan may result in increased temperatures, unusual fan noises, reduced performance, or unexpected shutdowns. At iCare Kenya, we can inspect the internal cooling system, clean dust and debris from relevant areas, test fan operation, and replace faulty cooling components where required. Routine internal cleaning can also help identify developing problems before they lead to more serious damage. If your iMac 24-inch M1 has become noisy, runs hotter than normal, or has not been serviced for a long period, visit iCare Kenya for professional internal cleaning and cooling-system inspection.
1h 15m
KES 10,000
incl. parts & labour
SSD and Storage Diagnostics
Storage-related problems can cause an iMac to become slow, freeze, fail to boot, display errors, or experience problems accessing files. Because the storage architecture in Apple silicon Macs is highly integrated, proper diagnostics are especially important before repair options are considered. At iCare Kenya, we can assess storage performance, macOS errors, file-system problems, startup behaviour, and logic board-related storage faults to determine the most appropriate solution. If your iMac 24-inch M1 is struggling to boot, frequently freezing, reporting storage errors, or failing to access important files, bring it to iCare Kenya for professional storage and SSD diagnostics.
1h
KES 7,000
incl. parts & labour
macOS Installation and Software Repair
Not every iMac problem is caused by damaged hardware. Software corruption, failed macOS updates, incompatible applications, storage problems, malware, or incorrect system settings can cause the computer to become slow, freeze, crash, or fail to start normally. At iCare Kenya, we provide macOS diagnostics, operating-system installation, updates, system restoration, software troubleshooting, startup repair, and general optimization where appropriate. We also consider the importance of customer files before carrying out procedures that could affect stored data. If your iMac 24-inch M1 is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software troubleshooting and macOS support.
2h
KES 9,000
incl. parts & labour
Boot Failure and Startup Repair
If your iMac becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen during startup, boots into recovery mode, or fails to load macOS, the cause may involve software corruption, storage faults, peripheral problems, internal hardware issues, or logic board failure. At iCare Kenya, our technicians diagnose both hardware and software before determining the repair approach. This helps avoid unnecessary operating-system reinstalls when the actual problem is hardware-related. If your iMac 24-inch M1 is stuck during startup or no longer loads macOS normally, bring it to iCare Kenya for professional boot and startup diagnostics.
1h 30m
KES 15,000
incl. parts & labour
USB-C and Thunderbolt Port Repair
The USB-C and Thunderbolt ports on the 24-inch M1 iMac are essential for connecting external storage, displays, docks, adapters, cameras, and other professional accessories. If a port is physically damaged, no longer recognizes connected devices, disconnects intermittently, or fails to transfer data properly, it should be professionally inspected. At iCare Kenya, we test the ports, connectors, internal circuitry, and macOS device recognition to determine whether the problem is software-related, caused by the port itself, or linked to the logic board. Bring your iMac 24-inch M1 to iCare Kenya if its USB-C or Thunderbolt ports are damaged or no longer detecting your accessories correctly.
1h 15m
KES 12,000
incl. parts & labour
iMac 24-inch M3 — Services
12 services available
Microphone Repair
The built-in microphones are important for Zoom, Microsoft Teams, FaceTime, online meetings, voice recording, and other communication tasks. If people cannot hear you clearly, your voice sounds distorted, recordings contain unwanted noise, or applications cannot detect the microphones, the issue may involve macOS settings, microphone hardware, internal connections, or audio circuitry. At iCare Kenya, we test the microphone system across multiple applications and inspect the associated hardware where necessary. If the microphones on your iMac 24-inch M3 are not working properly, bring the computer to iCare Kenya for professional microphone diagnostics and repair.
KES 3,000
incl. parts & labour
Camera Repair
The built-in FaceTime HD camera is important for video conferencing, online learning, remote work, virtual meetings, and communication. If the camera displays a black image, produces poor-quality video, freezes during calls, fails to open, or is not detected by applications, the fault may involve software, camera hardware, internal connections, or logic board components. At iCare Kenya, we test the camera using different applications and inspect both software and hardware functions to identify the source of the problem. If the camera on your iMac 24-inch M3 is not working correctly, bring it to iCare Kenya for professional camera diagnostics and repair.
12h
KES 4,000
incl. parts & labour
Give me at least 10 services that can be offered for imac 24-inch M1. Make it more detailed and in paraghraph forms and in line with icare.ke services. and tell people to came to icare to get the specific services done
Give me at least 10 services that can be offered for imac 24-inch M1. Make it more detailed and in paraghraph forms and in line with icare.ke services. and tell people to came to icare to get the specific services done
2h
KES 45,000
incl. parts & labour
No Power Repair
If your iMac 24-inch M3 does not switch on at all, the problem may not necessarily mean that the entire computer has failed. A no-power condition can result from the external power adapter, power cable, power connector, internal power circuitry, logic board, damaged internal components, or another electrical fault. At iCare Kenya, we test the complete power system to establish where power is being interrupted before recommending a repair. This may include inspecting the external adapter, connector, voltage delivery, power button circuit, internal connections, and logic board. If your iMac 24-inch M3 is completely dead or suddenly stopped switching on, bring it together with its power adapter to iCare Kenya for professional no-power diagnostics and repair.
30min
KES 10,000
incl. parts & labour
Power Adapter and Power System Repair
The 24-inch M3 iMac depends on an external power adapter for stable operation, and faults within the adapter, cable, connector, or internal power system can cause a variety of problems. Your iMac may refuse to power on, shut down randomly, restart unexpectedly, or lose power when the cable or connector is moved. At iCare Kenya, we can test the adapter, power cable, connector, and the iMac itself to determine whether the fault originates externally or inside the computer. This helps avoid unnecessary component replacement when a power accessory is actually responsible. If your M3 iMac has intermittent power, random shutdowns, or refuses to start, bring the iMac and its power adapter to iCare Kenya for a complete power-system assessment.
1h 30m
KES 15,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
Although Apple silicon is designed for excellent energy efficiency, an iMac can still overheat because of poor airflow, dust accumulation, cooling-system problems, demanding software workloads, internal component faults, or unusual background activity. Symptoms can include the rear of the iMac becoming excessively hot, fans running at high speed, applications slowing down under load, sudden shutdowns, or general instability. At iCare Kenya, we evaluate temperature behaviour, fan operation, internal airflow, software activity, and relevant hardware to identify the cause of the problem. If your iMac 24-inch M3 is running hotter than normal, frequently slowing down when under load, or becoming unstable because of heat, bring it to iCare Kenya for professional overheating diagnostics and cooling-system servicing.
45min
KES 8,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the iMac, housing or connecting critical components responsible for processing, storage, graphics, connectivity, and communication between different parts of the computer. Logic board faults can result in no power, repeated restarting, freezing, overheating, port failure, Wi-Fi or Bluetooth problems, display issues, or failure to boot into macOS. At iCare Kenya, we provide advanced logic board diagnostics and component-level repair where technically appropriate. Depending on the fault, this may include circuit testing, damaged connector repair, corrosion treatment, microsoldering, and replacement of failed electronic components. If your iMac 24-inch M3 has been diagnosed with a motherboard fault or has a complex problem that cannot be solved through standard component replacement, bring it to iCare Kenya for professional logic board assessment and repair.
3h
KES 60,000
incl. parts & labour
SSD Diagnostics
Storage faults can cause an iMac to freeze, become unusually slow, fail to boot, display file-system errors, crash unexpectedly, or become unable to access important files. Because storage on Apple silicon Macs is closely integrated with the logic board, proper diagnostics are essential before repair decisions are made. At iCare Kenya, we can check storage behaviour, available capacity, file-system health, macOS errors, startup performance, and logic-board-related storage faults. Where possible, we also consider data preservation before performing procedures that may affect stored information. If your iMac 24-inch M3 is freezing, failing to boot, reporting storage errors, or struggling to access files, bring it to iCare Kenya for professional SSD and storage diagnostics.
1h
KES 12,000
incl. parts & labour
macOS Installation
Software problems can sometimes make a perfectly functional iMac appear to have serious hardware problems. Failed macOS updates, corrupted system files, incompatible applications, malware, incorrect settings, or software conflicts may result in freezing, crashing, slow performance, failed startup, or applications refusing to open. At iCare Kenya, we provide macOS diagnostics, operating-system installation, updates, restoration, system troubleshooting, and optimization where appropriate. We also assess the importance of your existing data before carrying out procedures that may erase or modify stored information. If your iMac 24-inch M3 is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional macOS installation and software repair.
45min
KES 7,000
incl. parts & labour
Boot Failure and Startup Repair
An iMac that is stuck on the Apple logo, repeatedly restarting, displaying a blank screen during startup, booting only into recovery mode, or failing to load macOS may have either a software or hardware fault. Causes can include damaged system files, failed macOS updates, storage problems, connected accessories, logic board faults, or internal hardware issues. At iCare Kenya, we diagnose both the software and hardware environment before choosing the repair approach. If your iMac 24-inch M3 is stuck during startup, keeps restarting, or no longer loads macOS normally, bring it to iCare Kenya for professional startup and boot diagnostics.
2h
KES 20,000
incl. parts & labour
Liquid Damage Repair
Liquid exposure can cause serious internal problems including corrosion, short circuits, power failure, damaged connectors, display problems, and logic board faults. Even when an iMac appears to continue working after exposure, corrosion can develop gradually and lead to future failures. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuits, connectors, power faults, and logic board damage. Depending on the condition of the device, treatment may involve professional cleaning, corrosion removal, microsoldering, component-level repair, or replacement of damaged parts. If liquid has entered your iMac 24-inch M3, disconnect it from power and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
2h 30m
KES 30,000
incl. parts & labour
Complete Diagnostic Service
If you are not sure what is wrong with your iMac, a comprehensive diagnostic service is often the best starting point. At iCare Kenya, we can assess the display, power adapter, power system, logic board, internal storage, cooling system, USB-C and Thunderbolt ports, Wi-Fi, Bluetooth, Ethernet, speakers, microphones, camera, headphone connection, macOS installation, startup behaviour, and other essential functions. After the assessment, we explain the fault and recommend the appropriate repair before major work is carried out. If your iMac 24-inch M3 is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
1h 30m
KES 15,000
incl. parts & labour
iMac 24-inch M4 — Services
10 services available
Screen Replacement
The display is one of the most important and expensive components of the 24-inch M4 iMac. Physical impact, accidental pressure, internal display faults, cable problems, or other hardware failures can cause cracked glass, vertical or horizontal lines, black sections, flickering, colour distortion, backlight problems, image loss, or a completely blank screen. At iCare Kenya, our technicians inspect the display assembly, internal display connections, graphics output, backlight operation, and surrounding housing before recommending a replacement. Once the repair has been completed, we test brightness, colour reproduction, image uniformity, resolution, and overall display performance. If your iMac 24-inch M4 has a cracked display, screen lines, flickering, abnormal colours, black areas, or no image at all, bring it to iCare Kenya for professional display diagnostics and screen replacement.
2h
KES 45,000
incl. parts & labour
Complete Diagnostic Service
If you are unsure what is wrong with your iMac, our comprehensive diagnostic service is the best place to begin. At iCare Kenya, we can assess the 4.5K Retina display, power adapter, power system, logic board, internal storage, cooling system, USB-C and Thunderbolt ports, Wi-Fi, Bluetooth, Ethernet, speakers, microphones, 12MP Center Stage camera, headphone connection, macOS installation, startup behaviour, external device connectivity, and other essential functions. Once the diagnosis is completed, our technicians explain the fault and recommend the most appropriate repair before major work is performed. If your iMac 24-inch M4 is behaving unusually and you do not know what is causing the problem, bring it to iCare Kenya for complete professional diagnostics.
1h 30m
KES 20,000
incl. parts & labour
No Power Repair
If your iMac 24-inch M4 does not switch on when the power button is pressed, there may be a problem with the external power adapter, power cable, magnetic power connector, internal power circuitry, logic board, or another hardware component. A completely dead iMac does not automatically mean the logic board must be replaced. At iCare Kenya, we systematically test the complete power path to determine where power is being interrupted. This can include testing the power adapter, cable, connector, power-button circuit, internal connections, voltage delivery, and logic board. If your iMac 24-inch M4 is completely dead or suddenly stopped powering on, bring the iMac together with its power adapter to iCare Kenya for professional no-power diagnostics and repair.
1h
KES 20,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the iMac and contains or connects many of the components responsible for processing, storage, graphics, ports, wireless connectivity, audio, and power management. A logic board fault may cause the iMac to stop powering on, repeatedly restart, freeze, overheat, fail to boot, lose Wi-Fi or Bluetooth connectivity, stop recognizing USB devices, or develop other complex problems. At iCare Kenya, we provide advanced logic board diagnostics and component-level repairs where technically appropriate. Depending on the fault, the repair may involve circuit testing, connector repair, corrosion treatment, microsoldering, or replacement of failed electronic components. If your iMac 24-inch M4 has a suspected motherboard fault or another complex issue that cannot be resolved through standard repairs, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 60,000
incl. parts & labour
Cooling System Service
The Apple M4 chip is designed for high performance and efficiency, but overheating can still occur because of restricted airflow, dust accumulation, fan problems, demanding workloads, software processes, or internal hardware faults. Common symptoms include the rear of the iMac becoming unusually hot, the cooling fan running continuously, reduced performance during heavy workloads, applications slowing down, unexpected shutdowns, or general system instability. At iCare Kenya, we inspect the cooling system, fan operation, airflow, temperature behaviour, macOS activity, and internal hardware to identify the cause. If your iMac 24-inch M4 becomes excessively hot, frequently slows down under load, or experiences heat-related shutdowns, bring it to iCare Kenya for professional overheating diagnostics and cooling-system servicing.
45min
KES 15,000
incl. parts & labour
Liquid Damage Repair
Liquid exposure can cause corrosion, electrical shorts, damaged connectors, power problems, display faults, and logic board failure. Even if the iMac initially continues working, corrosion can develop gradually and cause additional failures later. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuits, connectors, power faults, and logic board damage. Depending on the condition of the computer, treatment may involve professional cleaning, corrosion removal, microsoldering, connector repair, component-level repair, or replacement of damaged components. If liquid has entered your iMac 24-inch M4, disconnect it from power and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
1h
KES 25,000
incl. parts & labour
macOS Installation and Software Repair
Some iMac problems are caused by software rather than damaged hardware. Failed macOS updates, corrupted system files, incompatible applications, incorrect settings, damaged user profiles, software conflicts, or unwanted programs can cause an iMac to freeze, crash, become slow, restart unexpectedly, or fail to start correctly. At iCare Kenya, we provide macOS diagnostics, operating-system installation, updates, system restoration, startup troubleshooting, application troubleshooting, and software optimization where appropriate. Before performing procedures that could affect your files, we consider available backup and data-preservation options. If your iMac 24-inch M4 is freezing, crashing, failing to update, or experiencing persistent software problems, bring it to iCare Kenya for professional macOS troubleshooting and repair.
30min
KES 20,000
incl. parts & labour
Boot Failure and Startup Repair
If your iMac becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen while starting, enters recovery mode unexpectedly, or fails to load macOS, the problem may be software or hardware related. Potential causes include corrupted macOS files, failed updates, storage problems, external peripherals, internal hardware faults, or logic board problems. At iCare Kenya, we inspect both hardware and software before determining the appropriate repair approach. This helps avoid unnecessary macOS reinstallations when the underlying problem is actually hardware related. If your iMac 24-inch M4 is stuck during startup, repeatedly restarting, or no longer loading macOS normally, bring it to iCare Kenya for professional boot and startup diagnostics.
2h
KES 40,000
incl. parts & labour
Peripheral Connectivity Repair
Not every iMac problem originates from the computer itself. Magic Keyboard, Magic Mouse, Magic Trackpad, external SSDs, printers, hubs, docks, card readers, displays, and other accessories may develop connectivity, compatibility, pairing, or power problems. At iCare Kenya, we can help determine whether the fault originates from the accessory, Bluetooth, USB-C or Thunderbolt port, macOS configuration, or the iMac's internal hardware. If your keyboard, mouse, external storage, printer, dock, monitor, or another accessory is not working correctly with your iMac 24-inch M4, bring the computer and affected accessory to iCare Kenya for professional troubleshooting.
1h 15m
KES 18,000
incl. parts & labour
Data Recovery Assessment
When an iMac stops booting or develops a serious hardware fault, important documents, business files, photographs, financial records, creative projects, and other information may become inaccessible. Apple silicon systems have closely integrated storage and security architecture, so data-recovery possibilities can depend heavily on the condition of the logic board and storage hardware. At iCare Kenya, we assess the computer carefully before recommending repair or recovery options. If your faulty iMac 24-inch M4 contains important information that you cannot afford to lose, bring it to iCare Kenya for a professional data-recovery assessment before attempting unnecessary repairs or software restoration elsewhere.
1h
KES 22,000
incl. parts & labour
Mac Mini M1 — Services
10 services available
Screen Replacement
Replace a broken or cracked screen with a high-quality display. Restore your Mac Mini M1 to its original clarity and functionality.
2h
KES 15,000
incl. parts & labour
Audio and Sound Troubleshooting
Sound problems are not always caused by the headphone jack. Audio may fail because of macOS configuration, external devices, HDMI audio, Bluetooth equipment, USB audio hardware, applications, or internal circuitry. At iCare Kenya, we can diagnose problems involving audio output, external speakers, HDMI sound, Bluetooth audio, USB audio interfaces, and macOS sound settings. If your Mac mini M1 has no sound, distorted audio, incorrect sound output, or problems with external speakers and audio equipment, bring it to iCare Kenya for professional audio troubleshooting.
1h 30m
KES 25,000
incl. parts & labour
No Power Repair
If your Mac mini M1 does not switch on when you press the power button, the fault may involve the internal power supply, power cable, power input circuitry, logic board, power button, or another internal component. A completely dead Mac mini does not automatically mean that the logic board needs replacement. At iCare Kenya, we test the entire power path to determine where the failure is occurring, including the AC input, internal power supply, voltage delivery, logic board, and power-related circuits. This allows us to identify the actual fault before replacing expensive components. If your Mac mini M1 is completely dead, suddenly stopped switching on, or shows no signs of power, bring it to iCare Kenya for professional no-power diagnostics and repair.
1h
KES 20,000
incl. parts & labour
Logic Board Repair
The logic board is the central component of the Mac mini and integrates the Apple M1 chip with storage, memory, graphics, connectivity, ports, and power-management systems. Logic board problems can cause no power, freezing, repeated restarting, overheating, startup failure, display problems, USB issues, Wi-Fi failure, Bluetooth problems, or Ethernet faults. At iCare Kenya, we provide advanced logic board diagnostics and component-level repair where technically possible. Depending on the problem, this may involve circuit testing, microsoldering, connector repair, corrosion treatment, or replacement of damaged electronic components. If your Mac mini M1 has a suspected motherboard problem or has been declared difficult to repair elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 30,000
incl. parts & labour
HDMI Port and Display Output Repair
The Mac mini relies on its HDMI and Thunderbolt connections to provide video output to monitors, TVs, and other displays. If your Mac mini switches on but shows no picture, loses the display intermittently, produces flickering, shows incorrect resolutions, or no longer detects a monitor through HDMI, the issue may involve the HDMI port, cable, display settings, connectors, or logic board circuitry. At iCare Kenya, we test the Mac mini with compatible displays and cables, inspect the HDMI port and internal circuitry, and determine whether the fault is hardware or software related. If your Mac mini M1 powers on but does not display an image correctly, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h
KES 12,000
incl. parts & labour
Cooling System Repair
Although the Apple M1 processor is highly energy efficient, overheating can still occur because of dust accumulation, blocked airflow, fan problems, intensive workloads, software processes, or internal hardware faults. Common symptoms include the Mac mini becoming unusually hot, the fan running continuously, reduced performance, unexpected shutdowns, or instability under demanding workloads. At iCare Kenya, we inspect internal temperatures, airflow, fan operation, software activity, and hardware performance to determine the cause. If your Mac mini M1 is becoming excessively hot, slowing down under load, or shutting down unexpectedly, bring it to iCare Kenya for professional overheating diagnostics and cooling-system service.
1h 30m
KES 18,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac mini problem is caused by hardware. Corrupted macOS files, unsuccessful system updates, incompatible applications, malware, incorrect settings, or damaged user accounts can result in freezing, crashes, slow performance, startup problems, and application errors. At iCare Kenya, we provide macOS installation, updating, restoration, operating-system diagnostics, application troubleshooting, startup repair, and system optimization where appropriate. We also consider your important files before carrying out procedures that may affect stored data. If your Mac mini M1 is freezing, crashing, failing to update, or experiencing persistent macOS errors, bring it to iCare Kenya for professional macOS troubleshooting and software repair.
30min
KES 8,000
incl. parts & labour
Data Recovery
When a Mac mini stops booting or develops a serious hardware fault, important business files, photographs, documents, financial data, creative work, or other information may become inaccessible. Apple silicon Macs use integrated storage and security architecture, which means the condition of the logic board may be particularly important for data access. At iCare Kenya, we carefully assess the Mac before recommending repair or possible recovery options. If your faulty Mac mini M1 contains valuable information that you cannot afford to lose, bring it to iCare Kenya for a professional data-recovery assessment before carrying out unnecessary restoration or repair attempts elsewhere.
2h
KES 22,000
incl. parts & labour
Liquid Damage Repair
Although the Mac mini is normally used on a desk, accidental spills can still allow liquid to enter through ventilation openings or ports. Liquid exposure can result in corrosion, power failure, damaged connectors, short circuits, port problems, and logic board faults. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the severity of the damage, repair may involve professional cleaning, corrosion treatment, connector repair, microsoldering, or replacement of damaged components. If liquid has entered your Mac mini M1, disconnect the computer from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
45min
KES 10,000
incl. parts & labour
Peripheral Repair
A Mac mini depends on external peripherals such as keyboards, mice, displays, printers, external drives, webcams, hubs, docks, and audio equipment. Problems with these accessories can sometimes appear to be Mac mini faults. At iCare Kenya, we can determine whether the issue is caused by the peripheral, Bluetooth, USB port, Thunderbolt port, macOS configuration, compatibility problem, or the Mac mini hardware itself. If your keyboard, mouse, external drive, printer, webcam, dock, or another accessory is not working properly with your Mac mini M1, bring the computer and affected accessory to iCare Kenya for professional troubleshooting.
1h
KES 15,000
incl. parts & labour
Mac Mini M2 — Services
12 services available
Complete Diagnostic Service
If you are unsure what is wrong with your Mac mini M2, our comprehensive diagnostic service provides the best starting point. At iCare Kenya, we can test the internal power supply, power system, logic board, SSD storage, cooling system, fan, HDMI output, Thunderbolt and USB-C ports, USB-A ports, Ethernet connection, Wi-Fi, Bluetooth, headphone jack, external display functionality, macOS installation, startup behaviour, and other essential features. After the diagnosis, we explain the fault and recommend the most appropriate repair before major work is undertaken. If your Mac mini M2 is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
12h
KES 1,000
incl. parts & labour
Liquid Damage Repair
Although a Mac mini normally stays on a desk, accidental spills can allow liquid to enter through ports or ventilation openings. Liquid exposure can cause corrosion, short circuits, no-power faults, damaged connectors, network problems, USB or Thunderbolt failures, and serious logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the condition of the Mac, treatment may involve professional cleaning, corrosion removal, connector repair, microsoldering, or replacement of damaged components. If liquid has entered your Mac mini M2, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
12h
KES 1,800
incl. parts & labour
Logic Board Repair
The logic board is the heart of the Mac mini M2 and integrates the M2 processor, unified memory, storage architecture, graphics, connectivity, and power-management systems. Logic board faults can cause no power, repeated restarting, freezing, overheating, display-output problems, USB failure, Wi-Fi or Bluetooth faults, Ethernet issues, and startup errors. At iCare Kenya, we provide advanced component-level logic board diagnostics where appropriate. Repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed electronic components. If your Mac mini M2 has a suspected motherboard fault or has been declared difficult to repair elsewhere, bring it to iCare Kenya for professional logic board assessment and repair.
3h
KES 25,000
incl. parts & labour
SSD and Internal Storage Diagnostics
Storage faults can cause a Mac mini M2 to freeze, crash, become unusually slow, fail to boot, produce file-system errors, or lose access to important files. Apple silicon Macs use highly integrated storage architecture, which means internal storage problems require careful diagnosis before repair decisions are made. At iCare Kenya, we inspect storage performance, available capacity, file-system health, startup behaviour, macOS errors, and possible storage-related logic board faults. Where possible, we consider data preservation before performing procedures that may affect files. If your Mac mini M2 is experiencing storage errors, freezing, startup problems, or difficulty accessing files, bring it to iCare Kenya for professional SSD and storage diagnostics.
2h
KES 20,000
incl. parts & labour
RAM Upgrade
Boost your Mac Mini M2's performance with a RAM upgrade tailored to your needs.
1h 30m
KES 15,000
incl. parts & labour
Power Supply Repair
The Mac mini M2 contains an internal power supply responsible for converting mains electricity into the voltages required by the computer. A failing power supply can cause complete power failure, random shutdowns, repeated restarts, intermittent startup, or instability under load. At iCare Kenya, we inspect the power input, internal supply, connectors, power-delivery components, and related logic board circuitry before determining whether repair or replacement is necessary. If your Mac mini M2 switches off unexpectedly, takes several attempts to start, or loses power during normal use, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
2h 30m
KES 18,000
incl. parts & labour
Cooling System Repair
Although the Apple M2 chip is designed for efficient performance, excessive temperatures can still develop because of blocked airflow, dust accumulation, cooling-system faults, demanding workloads, software processes, or internal hardware problems. Symptoms may include an unusually hot chassis, high fan speeds, reduced performance, application slowdowns, system instability, or unexpected shutdowns. At iCare Kenya, we evaluate internal temperatures, fan behaviour, airflow, macOS activity, and hardware performance to determine the source of the heat. If your Mac mini M2 becomes excessively hot, slows down during demanding tasks, or shuts down unexpectedly, bring it to iCare Kenya for professional overheating diagnostics and cooling-system servicing.
2h
KES 16,000
incl. parts & labour
Wi-Fi Module Replacement
Reliable Wi-Fi is essential for cloud storage, internet browsing, software updates, online meetings, file transfers, and everyday business operations. If your Mac mini has weak reception, repeatedly disconnects, cannot detect nearby networks, or refuses to connect while other devices work normally, the issue may involve macOS configuration, wireless antennas, internal connections, or logic board hardware. At iCare Kenya, we test both software and hardware aspects of the Wi-Fi system to determine the source of the problem. If your Mac mini M2 has weak Wi-Fi, frequent disconnections, or difficulty connecting to wireless networks, bring it to iCare Kenya for professional Wi-Fi diagnostics and repair.
1h
KES 12,000
incl. parts & labour
HDMI Port Repair
The HDMI port is an important part of the Mac mini M2 because the computer requires an external monitor or television for normal use. If the Mac mini switches on but produces no image, loses the display intermittently, flickers, displays incorrect resolutions, or stops recognizing the connected monitor, the problem may involve the HDMI port, HDMI cable, macOS display settings, internal connectors, or logic board circuitry. At iCare Kenya, we test the computer with compatible cables and displays and inspect the HDMI connection and associated hardware. If your Mac mini M2 powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h 30m
KES 14,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac mini problem is caused by damaged hardware. Failed macOS updates, corrupted system files, incompatible software, incorrect settings, malware, damaged user profiles, or application conflicts can result in freezing, crashes, slow performance, startup problems, or applications refusing to open. At iCare Kenya, we provide macOS installation, software updates, system restoration, operating-system troubleshooting, application diagnostics, startup repair, and optimization where appropriate. We also consider important customer files before performing any process that may affect stored data. If your Mac mini M2 is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
30min
KES 8,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
A Mac mini depends heavily on external accessories such as keyboards, mice, monitors, webcams, printers, external SSDs, USB hubs, docking stations, and audio equipment. When one of these accessories fails to work, the problem may come from the peripheral, macOS configuration, Bluetooth, USB, Thunderbolt, or the Mac mini itself. At iCare Kenya, we can identify where the fault originates and recommend the appropriate solution. If your keyboard, mouse, webcam, printer, external storage, dock, or another peripheral is not working properly with your Mac mini M2, bring the Mac and affected accessory to iCare Kenya for professional troubleshooting.
1h 15m
KES 13,000
incl. parts & labour
Data Recovery Assessment
If your Mac mini M2 contains important business documents, photographs, financial records, client files, creative projects, or other valuable information but no longer starts or functions correctly, avoid unnecessary restoration or repair attempts that may make recovery more difficult. Apple silicon systems use tightly integrated storage and security architecture, so the condition of the logic board can be especially important when attempting to regain access to data. At iCare Kenya, we carefully assess the device and advise on repair or data-recovery possibilities based on the specific fault. If important files are trapped inside your faulty Mac mini M2, bring the computer to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
45min
KES 5,000
incl. parts & labour
Mac Mini M2 Pro — Services
10 services available
Logic Board Repair
The logic board is the central system of the Mac mini M2 Pro and integrates the Apple M2 Pro processor, unified memory, SSD storage architecture, graphics, connectivity, and power-management systems. Logic board faults can cause no power, repeated restarting, freezing, overheating, display-output problems, Thunderbolt failure, Ethernet faults, or Wi-Fi and Bluetooth issues. At iCare Kenya, we provide advanced component-level logic board diagnostics where appropriate. Depending on the fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed electronic components. If your Mac mini M2 Pro has a suspected motherboard fault or a complex issue that other repair attempts have not resolved, bring it to iCare Kenya for professional logic board assessment and repair.
3h
KES 15,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port allows the Mac mini M2 Pro to connect directly to monitors, televisions, and professional display systems. If the Mac powers on but produces no picture, shows flickering, loses video intermittently, displays incorrect resolutions, or does not detect the connected display, the problem may involve the HDMI port, cable, monitor, macOS display settings, or logic board circuitry. At iCare Kenya, we test the Mac with known-good displays and cables and inspect the HDMI connection and related hardware before recommending repair. If your Mac mini M2 Pro powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
2h
KES 8,000
incl. parts & labour
SSD and Internal Storage Diagnostics
Storage faults can cause the Mac mini M2 Pro to freeze, crash, fail to boot, display file-system errors, or become unable to access important files. Apple silicon Macs use tightly integrated storage architecture, which makes correct diagnosis especially important. At iCare Kenya, we inspect storage performance, available capacity, file-system health, startup behaviour, macOS errors, and possible storage-related logic board faults. We also consider data preservation before performing procedures that may affect stored information. If your Mac mini M2 Pro is freezing, reporting storage errors, failing to boot, or struggling to access important files, bring it to iCare Kenya for professional SSD and storage diagnostics.
1h 30m
KES 5,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can make a powerful Mac mini M2 Pro appear to have serious hardware issues. Failed macOS updates, corrupted system files, incompatible professional applications, incorrect settings, damaged user profiles, or software conflicts can result in freezing, crashes, slow performance, startup problems, or application errors. At iCare Kenya, we provide macOS diagnostics, installation, updates, restoration, startup troubleshooting, application support, and system optimization where appropriate. If your Mac mini M2 Pro is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional macOS troubleshooting and software repair.
1h
KES 6,000
incl. parts & labour
Boot Failure and Startup Repair
If your Mac mini M2 Pro becomes stuck on the Apple logo, repeatedly restarts, only boots into Recovery mode, displays a blank screen during startup, or fails to load macOS, the fault may be software or hardware related. Possible causes include corrupted macOS files, storage faults, failed updates, external devices, power issues, or logic board problems. At iCare Kenya, we diagnose both the software and hardware environment before deciding on the correct repair. If your Mac mini M2 Pro is stuck during startup or no longer boots normally, bring it to iCare Kenya for professional boot-failure and startup diagnostics.
2h 30m
KES 12,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The M2 Pro chip is designed for demanding workloads, and professional tasks such as video editing, coding, 3D work, audio production, and large file processing can place sustained load on the system. If the Mac mini becomes excessively hot, the fan runs constantly, performance drops unexpectedly, or the computer shuts down under load, there may be a cooling, software, or hardware issue. At iCare Kenya, we inspect internal temperatures, airflow, fan operation, software activity, and hardware performance to identify the source. If your Mac mini M2 Pro is overheating or slowing down during demanding workloads, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
2h
KES 7,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
A Mac mini M2 Pro often forms the centre of a larger workstation with keyboards, mice, external SSDs, printers, webcams, docks, card readers, audio devices, and other peripherals. When one of these stops working, the fault may come from the accessory, Bluetooth, USB, Thunderbolt, macOS settings, or the Mac itself. At iCare Kenya, we can identify where the fault originates and recommend the appropriate solution. If your keyboard, mouse, external drive, printer, webcam, dock, or other accessory is not working correctly with your Mac mini M2 Pro, bring the Mac and affected accessory to iCare Kenya for professional troubleshooting.
1h
KES 4,000
incl. parts & labour
Data Recovery Assessment
If your Mac mini M2 Pro contains important client files, business records, production projects, financial documents, photographs, videos, or other valuable information but no longer starts or functions correctly, avoid unnecessary repair attempts that may make recovery more difficult. Apple silicon systems use tightly integrated storage and security architecture, so the condition of the logic board can be especially important for data access. At iCare Kenya, we carefully assess the computer and advise on repair or recovery possibilities based on the actual fault. If important files are trapped inside your faulty Mac mini M2 Pro, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
1h 30m
KES 10,000
incl. parts & labour
Liquid Damage Repair
Although the Mac mini normally sits on a desk, liquid spills can enter through ports or ventilation openings and cause serious internal damage. Liquid exposure can result in corrosion, power failure, short circuits, damaged connectors, Thunderbolt problems, Ethernet faults, and logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the condition of the Mac, repair may involve professional cleaning, corrosion treatment, connector repair, microsoldering, or replacement of damaged components. If liquid has entered your Mac mini M2 Pro, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
3h
KES 15,000
incl. parts & labour
Complete Diagnostic Service
If you are unsure what is wrong with your Mac mini M2 Pro, our complete diagnostic service is the best place to start. At iCare Kenya, we can test the internal power supply, power system, logic board, SSD storage, cooling system, fan, HDMI output, Thunderbolt 4 ports, USB-C ports, USB-A ports, Ethernet, Wi-Fi, Bluetooth, headphone jack, external-display functionality, macOS installation, startup behaviour, and other essential functions. Once the assessment is complete, our technicians explain the fault and recommend the most appropriate repair before major work is undertaken. If your Mac mini M2 Pro is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
1h
KES 5,000
incl. parts & labour
Mac Mini M4 — Services
10 services available
No Power Repair
If your Mac mini M4 does not switch on when the power button is pressed, the fault may involve the internal power supply, AC power cable, power input circuitry, power button, logic board, or another internal electronic component. A completely dead Mac mini does not automatically mean that the logic board needs replacement. At iCare Kenya, we test the complete power path, including mains input, internal power conversion, voltage delivery, power-button response, and logic board behaviour, before recommending a repair. If your Mac mini M4 is completely dead, suddenly stopped switching on, or shows no signs of power, bring it to iCare Kenya for professional no-power diagnostics and repair.
2h
KES 8,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac mini M4 and integrates the Apple M4 chip, unified memory, internal storage architecture, graphics, ports, connectivity, and power-management systems. Logic board faults can cause no power, freezing, repeated restarting, overheating, storage problems, display-output issues, port failure, Wi-Fi problems, Bluetooth faults, or startup errors. At iCare Kenya, we provide advanced component-level diagnostics where technically appropriate. Depending on the fault, the repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of damaged board components. If your Mac mini M4 has a suspected motherboard fault or a complex problem that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 15,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI connection allows the Mac mini M4 to work with monitors, TVs, projectors, and other display systems. If your Mac powers on but produces no picture, displays flickering, loses video intermittently, shows the wrong resolution, or fails to recognize a connected screen, the problem may involve the HDMI port, cable, monitor, macOS settings, or internal circuitry. At iCare Kenya, we test the Mac using compatible cables and displays and inspect the HDMI connection and related hardware. If your Mac mini M4 powers on but is not displaying correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h 30m
KES 6,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac mini problem is caused by hardware. Failed macOS updates, corrupted system files, incompatible applications, damaged user profiles, software conflicts, or incorrect system settings can result in freezing, crashing, slow performance, failed startup, or applications refusing to open. At iCare Kenya, we provide macOS installation, updates, system restoration, startup troubleshooting, application diagnostics, and software optimization where appropriate. We also consider customer data before carrying out any process that could affect stored files. If your Mac mini M4 is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
1h
KES 4,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The Apple M4 chip is designed for high performance and efficiency, but the Mac mini can still develop excessive heat because of blocked airflow, dust, fan problems, demanding workloads, software processes, or internal hardware faults. Symptoms may include the chassis becoming unusually hot, fans operating frequently, reduced performance, unexpected shutdowns, or instability during demanding applications. At iCare Kenya, we evaluate internal temperatures, airflow, fan operation, software activity, and hardware performance to determine the source of the problem. If your Mac mini M4 is overheating, slowing down under load, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
2h 30m
KES 7,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
The Mac mini M4 depends on external peripherals such as keyboards, mice, monitors, external SSDs, printers, webcams, docks, hubs, and audio equipment. If one of these accessories stops working, the problem may originate from the device itself, macOS configuration, Bluetooth, USB-C, Thunderbolt, or the Mac mini hardware. At iCare Kenya, we can identify where the problem originates and recommend the correct solution. If your keyboard, mouse, external drive, printer, webcam, dock, or other peripheral is not working properly with your Mac mini M4, bring the computer and affected accessory to iCare Kenya for professional troubleshooting.
45min
KES 3,000
incl. parts & labour
Data Recovery Assessment
If your Mac mini M4 contains important business files, photographs, financial records, client data, creative projects, or other valuable information but no longer boots or functions correctly, avoid unnecessary restoration or repair attempts that may make recovery more difficult. Apple silicon systems use integrated storage and security architecture, so the condition of the logic board can be critical for data access. At iCare Kenya, we carefully assess the computer and advise on repair or recovery possibilities based on the specific fault. If important files are trapped inside your faulty Mac mini M4, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
30min
KES 2,500
incl. parts & labour
Liquid Damage Repair
Although the Mac mini is normally used on a desk, accidental spills can allow liquid to enter through ventilation openings or ports. Liquid exposure can cause corrosion, short circuits, no-power faults, damaged connectors, port problems, and logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the condition of the Mac, treatment may involve professional cleaning, corrosion removal, microsoldering, connector repair, or replacement of damaged components. If liquid has entered your Mac mini M4, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
2h
KES 12,000
incl. parts & labour
Internal Power Supply Repair
The Mac mini M4 contains an internal power supply responsible for delivering stable power to the logic board and other internal components. A failing power supply may cause total power failure, repeated restarts, random shutdowns, intermittent startup, or instability when the computer is under load. At iCare Kenya, our technicians inspect the power input, internal supply, connectors, output voltages, and associated circuitry to determine whether the problem originates from the power supply or elsewhere in the device. If your Mac mini M4 shuts down unexpectedly, struggles to power on, or loses power during normal use, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
1h 30m
KES 25,000
incl. parts & labour
Complete Diagnostic Service
If you are unsure what is wrong with your Mac mini M4, our comprehensive diagnostic service is the best place to begin. At iCare Kenya, we can test the internal power supply, power system, logic board, SSD storage, cooling system, fan, front USB-C ports, rear Thunderbolt or USB-C ports, HDMI output, Ethernet, Wi-Fi, Bluetooth, headphone jack, external-display functionality, macOS installation, startup behaviour, and other essential features. After the diagnosis, our technicians explain the fault and recommend the most appropriate repair before major work is carried out. If your Mac mini M4 is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
1h
KES 8,000
incl. parts & labour
Mac Mini M4 Pro — Services
10 services available
No Power Repair
If your Mac mini M4 Pro does not switch on when you press the power button, the fault may involve the internal power supply, AC power cable, power input circuitry, power button, logic board, or another internal electronic component. A completely dead Mac mini does not automatically mean the logic board must be replaced. At iCare Kenya, we test the complete power path, including mains input, internal power conversion, voltage delivery, power-button response, and logic board behaviour, to identify the actual source of the failure. If your Mac mini M4 Pro is completely dead, suddenly stopped switching on, or shows no signs of power, bring it to iCare Kenya for professional no-power diagnostics and repair.
1h
KES 8,000
incl. parts & labour
Internal Power Supply Repair
The Mac mini M4 Pro uses an internal power supply to deliver stable power to the logic board and other components. A failing power supply can cause random shutdowns, repeated restarts, intermittent startup, unstable operation, or complete power loss. At iCare Kenya, our technicians inspect the power input, internal power supply, connectors, output voltages, and related circuitry to determine whether the problem is within the power supply itself or elsewhere in the computer. If your Mac mini M4 Pro shuts down unexpectedly, struggles to power on, or loses power under load, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
1h 30m
KES 10,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac mini M4 Pro and integrates the Apple M4 Pro chip, unified memory, internal storage, graphics, connectivity, and power-management systems. Logic board faults can cause no power, repeated restarting, freezing, overheating, storage errors, display-output problems, Thunderbolt failure, Ethernet faults, or wireless connectivity issues. At iCare Kenya, we provide advanced component-level logic board diagnostics where technically appropriate. Depending on the fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed electronic components. If your Mac mini M4 Pro has a suspected motherboard fault or a complex issue that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
2h
KES 15,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port allows the Mac mini M4 Pro to connect to monitors, televisions, projectors, and professional displays. If the Mac powers on but shows no image, flickers, loses video intermittently, displays incorrect resolutions, or fails to recognize a connected monitor, the problem may involve the HDMI port, cable, display, macOS configuration, or internal circuitry. At iCare Kenya, we test the Mac with compatible displays and known-good cables and inspect the HDMI connection and related hardware. If your Mac mini M4 Pro is not displaying correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
45min
KES 6,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause a powerful Mac mini M4 Pro to appear to have serious hardware issues. Failed macOS updates, corrupted system files, incompatible professional software, damaged user profiles, incorrect settings, or application conflicts can lead to freezing, crashes, slow performance, startup problems, or applications refusing to open. At iCare Kenya, we provide macOS installation, updates, system restoration, startup troubleshooting, application diagnostics, and software optimization where appropriate. If your Mac mini M4 Pro is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional macOS troubleshooting and software repair.
30min
KES 5,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The M4 Pro chip is designed for demanding workloads such as video editing, coding, 3D rendering, music production, software development, and large-data processing. If the Mac mini becomes excessively hot, the fan runs constantly, performance drops, or the computer becomes unstable under load, there may be a cooling, software, or hardware issue. At iCare Kenya, we inspect internal temperatures, airflow, fan operation, thermal behaviour, background software activity, and hardware performance. If your Mac mini M4 Pro is overheating, slowing down during demanding tasks, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
1h 15m
KES 7,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
The Mac mini M4 Pro is often at the centre of a complex workstation involving keyboards, mice, external SSDs, printers, webcams, card readers, docks, monitors, audio devices, and other accessories. If one of these devices stops working, the cause may involve the peripheral itself, macOS settings, Bluetooth, USB-C, Thunderbolt, HDMI, or the Mac hardware. At iCare Kenya, we can identify where the fault originates and recommend the correct solution. If your keyboard, mouse, external drive, printer, webcam, dock, or another accessory is not working properly with your Mac mini M4 Pro, bring the Mac and affected accessory to iCare Kenya for professional troubleshooting.
30min
KES 4,000
incl. parts & labour
Data Recovery Assessment
If your Mac mini M4 Pro contains important client files, financial records, media projects, development work, photographs, videos, or other valuable information but no longer starts or functions correctly, avoid unnecessary repair or restoration attempts that could make recovery more difficult. Apple silicon Macs use tightly integrated storage and security architecture, meaning the condition of the logic board can be very important for data access. At iCare Kenya, we carefully assess the Mac and advise on repair or data-recovery possibilities based on the actual fault. If important files are trapped inside your faulty Mac mini M4 Pro, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
1h
Get Quote
Liquid Damage Repair
Although the Mac mini is typically used on a desk, accidental spills can still enter through ports or ventilation openings. Liquid exposure can cause corrosion, short circuits, no-power faults, damaged ports, Ethernet problems, Thunderbolt failure, and logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the condition of the computer, repair may involve professional cleaning, corrosion treatment, microsoldering, connector repair, or replacement of damaged components. If liquid has entered your Mac mini M4 Pro, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
1h 30m
KES 12,000
incl. parts & labour
Complete Diagnostic Service
If you are unsure what is wrong with your Mac mini M4 Pro, our comprehensive diagnostic service is the best place to begin. At iCare Kenya, we can test the internal power supply, power system, logic board, SSD storage, cooling system, fan, front USB-C ports, rear Thunderbolt ports, HDMI output, Ethernet, Wi-Fi, Bluetooth, headphone jack, external-display functionality, macOS installation, startup behaviour, and other essential functions. Once the assessment is complete, our technicians explain the fault and recommend the most appropriate repair before major work is undertaken. If your Mac mini M4 Pro is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
45min
KES 3,000
incl. parts & labour
Mac Mini M5 Pro — Services
10 services available
No Power Repair
If your Mac mini M5 Pro does not switch on when the power button is pressed, the fault may involve the internal power supply, power input circuitry, AC power cable, power-button circuit, logic board, or another internal electronic component. A completely dead Mac mini does not automatically mean that the logic board has failed. At iCare Kenya, we test the complete power path, including AC input, internal voltage delivery, power-supply behaviour, power-button response, and logic board power rails, to establish exactly where the failure is occurring. If your Mac mini M5 Pro is completely dead, suddenly stopped switching on, or shows no signs of power, bring it to iCare Kenya for professional no-power diagnostics and repair.
2h
KES 8,000
incl. parts & labour
Internal Power Supply Repair
The Mac mini M5 Pro uses an internal power supply to provide stable power to the logic board and other internal components. A failing power supply can cause complete power loss, random shutdowns, intermittent startup, repeated restarting, or instability during demanding workloads. At iCare Kenya, we inspect the internal power supply, AC input, connectors, output voltages, power-management components, and associated circuitry before recommending repair or replacement. If your Mac mini M5 Pro keeps switching off unexpectedly, struggles to start, or loses power during heavy use, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
2h 30m
KES 10,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac mini M5 Pro and integrates the M5 Pro processor, unified memory, SSD storage architecture, graphics, connectivity, and power-management systems. A logic board fault can cause no power, repeated restarting, freezing, overheating, storage errors, display-output failure, Thunderbolt problems, Ethernet faults, Wi-Fi issues, or other complex symptoms. At iCare Kenya, we provide advanced component-level logic board diagnostics where technically appropriate. Depending on the exact fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed board-level components. If your Mac mini M5 Pro has a suspected motherboard fault or a difficult problem that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 15,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port is important for connecting the Mac mini M5 Pro to monitors, televisions, projectors, and professional display systems. If the Mac switches on but produces no image, flickers, loses video intermittently, displays the wrong resolution, or fails to detect a connected monitor, the problem may involve the HDMI port, cable, display, macOS settings, or internal circuitry. At iCare Kenya, we test the Mac with known-good displays and cables and inspect the HDMI connection and related hardware before recommending repair. If your Mac mini M5 Pro powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h 30m
KES 7,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can sometimes make a powerful Mac mini appear to have serious hardware failure. Failed macOS updates, corrupted system files, incompatible professional applications, damaged user profiles, incorrect settings, or software conflicts may result in freezing, crashes, slow performance, startup problems, or applications refusing to open. At iCare Kenya, we provide macOS installation, updates, system restoration, startup troubleshooting, application diagnostics, and software optimization where appropriate. If your Mac mini M5 Pro is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
1h
KES 5,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The M5 Pro chip is designed for demanding workloads such as video editing, coding, 3D rendering, music production, data processing, and professional creative work. If the Mac mini becomes excessively hot, the fan runs frequently, performance drops under load, or the computer becomes unstable, there may be a cooling, software, or hardware issue. At iCare Kenya, we inspect internal temperatures, airflow, fan operation, background processes, thermal behaviour, and hardware performance to identify the cause. If your Mac mini M5 Pro is overheating, slowing down during demanding tasks, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
2h 30m
KES 12,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
A Mac mini M5 Pro is often at the centre of a sophisticated workstation involving keyboards, mice, external SSDs, printers, webcams, docks, card readers, audio devices, and professional displays. If one of these devices stops working, the issue may originate from the accessory itself, macOS configuration, Bluetooth, USB-C, Thunderbolt, HDMI, or the Mac hardware. At iCare Kenya, we can identify where the problem originates and recommend the correct solution. If your keyboard, mouse, external storage, printer, webcam, dock, or another accessory is not working properly with your Mac mini M5 Pro, bring the Mac and affected accessory to iCare Kenya for professional troubleshooting.
45min
KES 4,000
incl. parts & labour
Data Recovery Assessment
If your Mac mini M5 Pro contains important business records, client files, financial documents, creative projects, photographs, videos, source code, or other valuable information but no longer starts or operates correctly, avoid unnecessary repair or restoration attempts that could make recovery more difficult. Apple silicon systems use tightly integrated storage and security architecture, so the condition of the logic board can be especially important for data access. At iCare Kenya, we carefully assess the computer and advise on available repair or recovery possibilities. If important files are trapped inside your faulty Mac mini M5 Pro, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
2h
KES 15,000
incl. parts & labour
Liquid Damage Repair
Although the Mac mini normally remains on a desk, accidental spills can enter through ports or ventilation openings and cause serious internal damage. Liquid exposure can result in corrosion, short circuits, no-power faults, damaged connectors, Thunderbolt failure, Ethernet problems, and logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the condition of the device, repair may involve professional cleaning, corrosion treatment, connector repair, microsoldering, or replacement of damaged components. If liquid has entered your Mac mini M5 Pro, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
3h
KES 20,000
incl. parts & labour
Complete Diagnostic Service
If you are not sure what is wrong with your Mac mini M5 Pro, our comprehensive diagnostic service is the best place to begin. At iCare Kenya, we can test the internal power supply, power system, logic board, internal storage, cooling system, fan, front USB-C ports, Thunderbolt 5 ports, HDMI output, Ethernet, Wi-Fi, Bluetooth, headphone jack, external-display functionality, macOS installation, startup behaviour, and other essential functions. Once the assessment is complete, our technicians explain the fault and recommend the most appropriate repair before major work is undertaken. If your Mac mini M5 Pro is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
1h 30m
KES 6,000
incl. parts & labour
Mac Mini M6 Pro — Services
10 services available
No Power Repair
If your Mac mini M6 does not switch on when the power button is pressed, the fault may involve the internal power supply, AC power cable, power-input circuitry, power-button circuit, logic board, or another internal component. A completely dead Mac mini does not automatically mean the logic board needs to be replaced. At iCare Kenya, we test the entire power path, including mains input, internal voltage delivery, power-supply operation, power-button response, and logic board power rails, to establish exactly where the failure is occurring. If your Mac mini M6 is completely dead, suddenly stopped switching on, or shows no signs of power, bring it to iCare Kenya for professional no-power diagnostics and repair.
1h
KES 5,000
incl. parts & labour
Internal Power Supply Repair
The Mac mini M6 uses an internal power supply to provide stable electrical power to the logic board and other internal components. A faulty power supply can cause random shutdowns, intermittent startup, repeated restarting, unstable operation, or complete power failure. At iCare Kenya, our technicians inspect the AC input, internal power supply, connectors, voltage outputs, and related circuitry to determine whether the problem is located within the power supply or elsewhere in the Mac. If your Mac mini M6 shuts down unexpectedly, struggles to start, or loses power during normal use, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
1h 30m
KES 8,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac mini M6 and integrates the Apple M6 chip, unified memory, storage architecture, graphics, connectivity, and power-management systems. Logic board faults may result in no power, repeated restarting, freezing, overheating, storage errors, display-output failure, USB or Thunderbolt issues, Ethernet problems, Wi-Fi faults, or Bluetooth failure. At iCare Kenya, we provide advanced component-level diagnostics where technically appropriate. Depending on the fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of damaged board-level components. If your Mac mini M6 has a suspected motherboard fault or a complex problem that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
2h
KES 15,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port allows the Mac mini M6 to connect directly to monitors, televisions, projectors, and other display systems. If the Mac powers on but shows no image, flickers, loses video intermittently, displays incorrect resolutions, or fails to recognize the connected screen, the issue may involve the HDMI port, HDMI cable, monitor, macOS configuration, or internal circuitry. At iCare Kenya, we test the Mac with known-good displays and cables and inspect the HDMI port and related hardware. If your Mac mini M6 powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h 15m
KES 7,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac mini problem is caused by damaged hardware. Failed macOS updates, corrupted system files, incompatible applications, software conflicts, incorrect settings, or damaged user profiles can lead to freezing, crashes, slow performance, startup problems, or applications failing to open. At iCare Kenya, we provide macOS installation, software updates, system restoration, startup troubleshooting, application diagnostics, and system optimization where appropriate. We also consider your important files before carrying out any process that could affect stored data. If your Mac mini M6 is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
45min
KES 4,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The Apple M6 chip is designed for high performance and efficiency, but the Mac mini can still develop excessive heat because of blocked airflow, dust accumulation, fan problems, intensive workloads, background software processes, or hardware faults. Symptoms may include the chassis becoming unusually hot, frequent fan operation, reduced performance, unexpected shutdowns, or instability during demanding applications. At iCare Kenya, we inspect internal temperatures, airflow, fan operation, thermal behaviour, software activity, and hardware performance. If your Mac mini M6 is overheating, slowing down under load, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
1h 30m
KES 6,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
A Mac mini M6 depends on external accessories such as keyboards, mice, monitors, printers, webcams, docks, external drives, card readers, and audio devices. When one of these stops working, the problem may originate from the accessory itself, macOS settings, Bluetooth, USB-C, Thunderbolt, HDMI, or the Mac mini hardware. At iCare Kenya, we can determine where the fault originates and recommend the correct solution. If your keyboard, mouse, printer, external drive, webcam, dock, or another accessory is not working properly with your Mac mini M6, bring the Mac and affected accessory to iCare Kenya for professional troubleshooting.
30min
KES 3,000
incl. parts & labour
Data Recovery Assessment
If your Mac mini M6 contains important business documents, financial records, client files, creative projects, photographs, videos, or other valuable information but no longer boots or operates correctly, avoid unnecessary restoration or repair attempts that could make recovery more difficult. Apple silicon systems use tightly integrated storage and security architecture, so the condition of the logic board may be crucial for data access. At iCare Kenya, we carefully assess the Mac and advise on repair or recovery possibilities based on the actual fault. If important files are trapped inside your faulty Mac mini M6, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
2h
KES 10,000
incl. parts & labour
Liquid Damage Repair
Although the Mac mini normally stays on a desk, accidental spills can enter through ports or ventilation openings and cause serious internal damage. Liquid exposure can result in corrosion, electrical shorts, no-power faults, damaged connectors, network problems, port failure, and logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the condition of the Mac, repair may involve professional cleaning, corrosion treatment, microsoldering, connector repair, or replacement of damaged components. If liquid has entered your Mac mini M6, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
2h 30m
KES 12,000
incl. parts & labour
Complete Diagnostic Service
If you are not sure what is wrong with your Mac mini M6, our comprehensive diagnostic service is the best place to begin. At iCare Kenya, we can test the internal power supply, power system, logic board, storage, cooling system, fan, front USB-C ports, rear Thunderbolt 4 ports, HDMI output, Ethernet connection, Wi-Fi, Bluetooth, headphone jack, external-display functionality, macOS installation, startup behaviour, and other essential functions. Once the assessment is complete, our technicians explain the fault and recommend the most appropriate solution before major work is undertaken. If your Mac mini M6 is behaving unusually and you cannot identify the cause, bring it to iCare Kenya for complete professional diagnostics.
30min
KES 2,500
incl. parts & labour
Mac Studio M1 Max — Services
20 services available
Internal Power Supply Repair
The Mac Studio M1 Max uses an internal power supply designed to deliver stable power to the logic board, cooling system, internal storage, and other components. A failing power supply can result in random shutdowns, repeated restarts, intermittent startup, instability during heavy workloads, or total power loss. At iCare Kenya, we inspect the AC input, internal power supply, connectors, output voltages, and associated circuitry before recommending repair or replacement. If your Mac Studio M1 Max shuts down unexpectedly, struggles to start, or loses power under load, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
2h
KES 15,000
incl. parts & labour
Internal Power Supply Repair
The Mac Studio M1 Max uses an internal power supply designed to deliver stable power to the logic board, cooling system, internal storage, and other components. A failing power supply can result in random shutdowns, repeated restarts, intermittent startup, instability during heavy workloads, or total power loss. At iCare Kenya, we inspect the AC input, internal power supply, connectors, output voltages, and associated circuitry before recommending repair or replacement. If your Mac Studio M1 Max shuts down unexpectedly, struggles to start, or loses power under load, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
2h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac Studio M1 Max and integrates the Apple M1 Max chip, unified memory, storage architecture, graphics, connectivity, and power-management systems. Logic board faults may cause no power, repeated restarting, freezing, overheating, storage errors, display-output failure, Thunderbolt issues, Ethernet problems, or wireless connectivity faults. At iCare Kenya, we provide advanced component-level diagnostics where technically appropriate. Depending on the fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed board-level components. If your Mac Studio M1 Max has a suspected motherboard fault or a complex issue that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 30,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac Studio M1 Max and integrates the Apple M1 Max chip, unified memory, storage architecture, graphics, connectivity, and power-management systems. Logic board faults may cause no power, repeated restarting, freezing, overheating, storage errors, display-output failure, Thunderbolt issues, Ethernet problems, or wireless connectivity faults. At iCare Kenya, we provide advanced component-level diagnostics where technically appropriate. Depending on the fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed board-level components. If your Mac Studio M1 Max has a suspected motherboard fault or a complex issue that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 30,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port is important for connecting the Mac Studio M1 Max to monitors, televisions, projectors, and professional display systems. If the Mac Studio powers on but produces no image, flickers, loses video intermittently, shows the wrong resolution, or fails to recognize the connected display, the problem may involve the HDMI port, cable, display, macOS settings, or internal circuitry. At iCare Kenya, we test the Mac with known-good displays and cables and inspect the HDMI connection and related hardware. If your Mac Studio M1 Max powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h 30m
KES 8,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port is important for connecting the Mac Studio M1 Max to monitors, televisions, projectors, and professional display systems. If the Mac Studio powers on but produces no image, flickers, loses video intermittently, shows the wrong resolution, or fails to recognize the connected display, the problem may involve the HDMI port, cable, display, macOS settings, or internal circuitry. At iCare Kenya, we test the Mac with known-good displays and cables and inspect the HDMI connection and related hardware. If your Mac Studio M1 Max powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
1h 30m
KES 8,000
incl. parts & labour
Max SDXC Card Reader Repair
The Mac Studio M1 Max includes an SDXC card slot, making it especially useful for photographers, videographers, and other creative professionals. If the card reader stops recognizing SD cards, disconnects during file transfers, reads cards intermittently, or becomes physically damaged, the fault may involve the slot, connector, internal circuitry, or macOS. At iCare Kenya, we test the card reader with compatible media and inspect both hardware and software to determine the cause. If the SD card reader on your Mac Studio M1 Max is no longer working correctly, bring it to iCare Kenya for professional SDXC card reader diagnostics and repair.
1h
KES 6,000
incl. parts & labour
Max SDXC Card Reader Repair
The Mac Studio M1 Max includes an SDXC card slot, making it especially useful for photographers, videographers, and other creative professionals. If the card reader stops recognizing SD cards, disconnects during file transfers, reads cards intermittently, or becomes physically damaged, the fault may involve the slot, connector, internal circuitry, or macOS. At iCare Kenya, we test the card reader with compatible media and inspect both hardware and software to determine the cause. If the SD card reader on your Mac Studio M1 Max is no longer working correctly, bring it to iCare Kenya for professional SDXC card reader diagnostics and repair.
1h
KES 6,000
incl. parts & labour
SSD and Internal Storage Diagnostics
Storage faults can cause the Mac Studio M1 Max to freeze, crash, fail to boot, display file-system errors, or lose access to important data. Apple silicon Macs use tightly integrated storage architecture, so accurate diagnosis is especially important before any repair or restoration is attempted. At iCare Kenya, we inspect storage performance, available capacity, file-system health, startup behaviour, macOS errors, and possible storage-related logic board faults. If your Mac Studio M1 Max is freezing, reporting storage errors, failing to boot, or struggling to access important files, bring it to iCare Kenya for professional SSD and storage diagnostics.
45min
KES 5,000
incl. parts & labour
SSD and Internal Storage Diagnostics
Storage faults can cause the Mac Studio M1 Max to freeze, crash, fail to boot, display file-system errors, or lose access to important data. Apple silicon Macs use tightly integrated storage architecture, so accurate diagnosis is especially important before any repair or restoration is attempted. At iCare Kenya, we inspect storage performance, available capacity, file-system health, startup behaviour, macOS errors, and possible storage-related logic board faults. If your Mac Studio M1 Max is freezing, reporting storage errors, failing to boot, or struggling to access important files, bring it to iCare Kenya for professional SSD and storage diagnostics.
45min
KES 5,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac Studio problem is caused by hardware. Failed macOS updates, corrupted system files, incompatible applications, damaged user profiles, incorrect settings, or software conflicts can result in freezing, crashes, slow performance, startup problems, or applications refusing to open. At iCare Kenya, we provide macOS installation, updates, system restoration, startup troubleshooting, application diagnostics, and software optimization where appropriate. We also consider the importance of your data before carrying out any procedure that may affect stored files. If your Mac Studio M1 Max is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
1h
KES 7,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac Studio problem is caused by hardware. Failed macOS updates, corrupted system files, incompatible applications, damaged user profiles, incorrect settings, or software conflicts can result in freezing, crashes, slow performance, startup problems, or applications refusing to open. At iCare Kenya, we provide macOS installation, updates, system restoration, startup troubleshooting, application diagnostics, and software optimization where appropriate. We also consider the importance of your data before carrying out any procedure that may affect stored files. If your Mac Studio M1 Max is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
1h
KES 7,000
incl. parts & labour
Boot Failure and Startup Repair
If your Mac Studio M1 Max becomes stuck on the Apple logo, continuously restarts, displays a blank screen during startup, only boots into Recovery mode, or fails to load macOS, the problem may be hardware or software related. Possible causes include corrupted system files, failed updates, storage problems, connected peripherals, power faults, or logic board issues. At iCare Kenya, we diagnose both hardware and software before recommending the appropriate solution. If your Mac Studio M1 Max is stuck during startup or no longer boots into macOS correctly, bring it to iCare Kenya for professional startup and boot-failure diagnostics.
1h 30m
KES 12,000
incl. parts & labour
Boot Failure and Startup Repair
If your Mac Studio M1 Max becomes stuck on the Apple logo, continuously restarts, displays a blank screen during startup, only boots into Recovery mode, or fails to load macOS, the problem may be hardware or software related. Possible causes include corrupted system files, failed updates, storage problems, connected peripherals, power faults, or logic board issues. At iCare Kenya, we diagnose both hardware and software before recommending the appropriate solution. If your Mac Studio M1 Max is stuck during startup or no longer boots into macOS correctly, bring it to iCare Kenya for professional startup and boot-failure diagnostics.
1h 30m
KES 12,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The M1 Max chip is designed for demanding professional workloads such as video editing, 3D rendering, photography, coding, audio production, and large file processing. If the Mac Studio becomes excessively hot, fans run constantly, performance drops under load, or the computer becomes unstable, there may be a cooling, software, or hardware problem. At iCare Kenya, we inspect internal temperatures, airflow, fan behaviour, software activity, and hardware performance to identify the source. If your Mac Studio M1 Max is overheating, slowing down during demanding tasks, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
2h
KES 10,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The M1 Max chip is designed for demanding professional workloads such as video editing, 3D rendering, photography, coding, audio production, and large file processing. If the Mac Studio becomes excessively hot, fans run constantly, performance drops under load, or the computer becomes unstable, there may be a cooling, software, or hardware problem. At iCare Kenya, we inspect internal temperatures, airflow, fan behaviour, software activity, and hardware performance to identify the source. If your Mac Studio M1 Max is overheating, slowing down during demanding tasks, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
2h
KES 10,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
The Mac Studio M1 Max is often at the centre of a complex professional workstation involving keyboards, mice, external SSDs, printers, webcams, docks, displays, card readers, audio interfaces, and other accessories. When one of these devices stops working, the problem may originate from the accessory itself, macOS configuration, Bluetooth, USB, Thunderbolt, HDMI, or the Mac hardware. At iCare Kenya, we can identify where the issue originates and recommend the correct solution. If your keyboard, mouse, external drive, printer, webcam, dock, or other peripheral is not working properly with your Mac Studio M1 Max, bring the computer and affected accessory to iCare Kenya for professional troubleshooting.
30min
KES 4,000
incl. parts & labour
Keyboard, Mouse and Peripheral Troubleshooting
The Mac Studio M1 Max is often at the centre of a complex professional workstation involving keyboards, mice, external SSDs, printers, webcams, docks, displays, card readers, audio interfaces, and other accessories. When one of these devices stops working, the problem may originate from the accessory itself, macOS configuration, Bluetooth, USB, Thunderbolt, HDMI, or the Mac hardware. At iCare Kenya, we can identify where the issue originates and recommend the correct solution. If your keyboard, mouse, external drive, printer, webcam, dock, or other peripheral is not working properly with your Mac Studio M1 Max, bring the computer and affected accessory to iCare Kenya for professional troubleshooting.
30min
KES 4,000
incl. parts & labour
Data Recovery Assessment
If your Mac Studio M1 Max contains important business records, client files, photographs, video projects, audio sessions, financial documents, or other valuable information but no longer starts or operates correctly, avoid unnecessary restoration or repair attempts that could make recovery more difficult. Apple silicon systems use tightly integrated storage and security architecture, meaning the condition of the logic board may be especially important for data access. At iCare Kenya, we carefully assess the Mac and advise on available repair or data-recovery possibilities. If important files are trapped inside your faulty Mac Studio M1 Max, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
1h
KES 15,000
incl. parts & labour
Data Recovery Assessment
If your Mac Studio M1 Max contains important business records, client files, photographs, video projects, audio sessions, financial documents, or other valuable information but no longer starts or operates correctly, avoid unnecessary restoration or repair attempts that could make recovery more difficult. Apple silicon systems use tightly integrated storage and security architecture, meaning the condition of the logic board may be especially important for data access. At iCare Kenya, we carefully assess the Mac and advise on available repair or data-recovery possibilities. If important files are trapped inside your faulty Mac Studio M1 Max, bring it to iCare Kenya for a professional data-recovery assessment before attempting further repairs elsewhere.
1h
KES 15,000
incl. parts & labour
Mac Studio M1 Ultra — Services
10 services available
No Power Repair
If your Mac Studio M1 Ultra does not switch on when the power button is pressed, the fault may involve the internal power supply, AC power cable, power input circuitry, power button, logic board, or another internal component. A completely dead Mac Studio does not automatically mean the logic board has failed. At iCare Kenya, we test the entire power path, including mains input, internal power conversion, voltage delivery, power-button response, and logic board power rails, to determine exactly where the failure is occurring. If your Mac Studio M1 Ultra is completely dead, suddenly stopped powering on, or shows no signs of life, bring it to iCare Kenya for professional no-power diagnostics and repair.
2h
KES 45,000
incl. parts & labour
Internal Power Supply Repair
The Mac Studio M1 Ultra uses an internal power supply designed to provide stable power to the logic board, storage, cooling system, ports, and other internal components. A failing power supply can cause intermittent startup, repeated restarts, random shutdowns, instability under heavy workloads, or complete power loss. At iCare Kenya, we inspect the AC input, internal power supply, connectors, output voltages, and related circuitry before recommending repair or replacement. If your Mac Studio M1 Ultra shuts down unexpectedly, struggles to start, or loses power during demanding tasks, bring it to iCare Kenya for professional internal power-supply diagnostics and repair.
1h 30m
KES 25,000
incl. parts & labour
Logic Board Repair
The logic board is the central electronic system of the Mac Studio M1 Ultra and integrates the Apple M1 Ultra chip, unified memory, storage architecture, graphics, connectivity, and power-management systems. Logic board faults may cause no power, repeated restarting, freezing, overheating, storage errors, display-output failure, Thunderbolt problems, Ethernet faults, Wi-Fi issues, or other complex symptoms. At iCare Kenya, we provide advanced component-level logic board diagnostics where technically appropriate. Depending on the exact fault, repair may involve circuit testing, microsoldering, connector repair, corrosion treatment, short-circuit tracing, or replacement of failed board-level components. If your Mac Studio M1 Ultra has a suspected motherboard fault or a complex issue that has not been resolved elsewhere, bring it to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 60,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI port allows the Mac Studio M1 Ultra to connect directly to monitors, televisions, projectors, and professional display systems. If the Mac powers on but produces no image, flickers, loses video intermittently, displays the wrong resolution, or fails to recognize a connected screen, the issue may involve the HDMI port, cable, display, macOS settings, or internal circuitry. At iCare Kenya, we test the Mac with known-good cables and displays and inspect the HDMI connection and associated hardware. If your Mac Studio M1 Ultra powers on but does not display correctly through HDMI, bring it to iCare Kenya for professional HDMI and display-output diagnostics.
2h
KES 35,000
incl. parts & labour
SDXC Card Reader Repair
The SDXC card reader on the Mac Studio M1 Ultra is especially useful for photographers, videographers, and creative professionals who regularly move large files from cameras and recording devices. If the card slot stops recognizing media, disconnects during file transfers, works intermittently, or becomes physically damaged, the fault may involve the slot, internal connector, related circuitry, or macOS. At iCare Kenya, we test the card reader with compatible media and inspect both hardware and software. If the SDXC card reader on your Mac Studio M1 Ultra is not working correctly, bring it to iCare Kenya for professional SD card reader diagnostics and repair.
1h 30m
KES 30,000
incl. parts & labour
SSD and Internal Storage Diagnostics
Storage problems can cause the Mac Studio M1 Ultra to freeze, crash, fail to boot, display file-system errors, or lose access to important data. Apple silicon systems use tightly integrated storage architecture, so accurate diagnosis is particularly important before any repair or restoration procedure is attempted. At iCare Kenya, we inspect storage performance, available capacity, file-system health, startup behaviour, macOS errors, and possible storage-related logic board faults. If your Mac Studio M1 Ultra is freezing, reporting storage errors, failing to boot, or struggling to access important files, bring it to iCare Kenya for professional SSD and storage diagnostics.
2h 30m
KES 40,000
incl. parts & labour
macOS Installation and Software Repair
Not every Mac Studio fault is hardware related. Failed macOS updates, corrupted system files, incompatible professional software, damaged user profiles, incorrect settings, or software conflicts can result in freezing, crashes, slow performance, startup problems, or applications refusing to open. At iCare Kenya, we provide macOS installation, system updates, restoration, startup troubleshooting, application diagnostics, and software optimization where appropriate. We also consider the importance of your data before carrying out any process that may affect stored files. If your Mac Studio M1 Ultra is freezing, crashing, failing to update, or experiencing persistent macOS problems, bring it to iCare Kenya for professional software diagnostics and macOS repair.
1h
KES 22,000
incl. parts & labour
Boot Failure and Startup Repair
If your Mac Studio M1 Ultra becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen during startup, only boots into Recovery mode, or fails to load macOS, the problem may be hardware or software related. Possible causes include corrupted system files, failed updates, storage problems, connected peripherals, power faults, or logic board issues. At iCare Kenya, we diagnose both hardware and software before recommending the correct solution. If your Mac Studio M1 Ultra is stuck during startup or no longer boots into macOS correctly, bring it to iCare Kenya for professional startup and boot-failure diagnostics.
2h
KES 30,000
incl. parts & labour
Overheating Diagnostics and Cooling System Service
The M1 Ultra chip is designed for demanding professional workloads, including high-resolution video editing, 3D rendering, music production, software development, photography, and large data processing. If the Mac Studio becomes excessively hot, fans run constantly, performance drops under load, or the computer becomes unstable, there may be a cooling, software, or hardware problem. At iCare Kenya, we inspect internal temperatures, airflow, fan behaviour, background software activity, and hardware performance. If your Mac Studio M1 Ultra is overheating, slowing down during demanding tasks, or shutting down unexpectedly, bring it to iCare Kenya for professional thermal diagnostics and cooling-system service.
1h 15m
KES 20,000
incl. parts & labour
Liquid Damage Repair
Although the Mac Studio typically remains on a desk, accidental spills can enter through ports or ventilation openings and cause serious internal damage. Liquid exposure can result in corrosion, short circuits, no-power faults, damaged connectors, Thunderbolt problems, Ethernet issues, and logic board damage. At iCare Kenya, we inspect affected areas for moisture, corrosion, damaged circuitry, connectors, and electrical faults. Depending on the severity of the damage, repair may involve professional cleaning, corrosion treatment, connector repair, microsoldering, or replacement of damaged components. If liquid has entered your Mac Studio M1 Ultra, disconnect it from power immediately and bring it to iCare Kenya for professional liquid-damage diagnostics as soon as possible.
1h
KES 15,000
incl. parts & labour
Mac Studio M2 Max — Services
10 services available
Diagnostics and Hardware Assessment
If your Mac Studio M2 Max is freezing, restarting unexpectedly, running slowly, failing to boot, or showing unusual hardware behaviour, professional diagnostics should be the first step. At iCare Kenya, technicians can carry out a comprehensive assessment of the Mac Studio to identify possible hardware, software, storage, power, connectivity, or thermal problems. Proper diagnostics help determine the actual cause of the fault before repairs are recommended. Bring your Mac Studio M2 Max to iCare Kenya for professional diagnostics and an accurate repair assessment.
2h
KES 45,000
incl. parts & labour
Power and No-Power Repair
A Mac Studio M2 Max that does not switch on may have problems involving its power supply, internal power circuitry, logic board, power button system, or other components. Technicians can inspect the Mac Studio, test its power delivery system, and identify the component responsible for the failure. If your Mac Studio M2 Max is completely dead, intermittently powering on, or suddenly shutting down, visit iCare Kenya for professional power diagnostics and repair.
1h 30m
KES 30,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the Mac Studio M2 Max because it connects and controls major systems including the processor, memory, storage, ports, connectivity, and power functions. Logic board problems can cause boot failure, unexpected shutdowns, display output issues, USB problems, or complete device failure. Bring your Mac Studio M2 Max to iCare Kenya for detailed logic board diagnostics and professional repair recommendations.
2h 30m
KES 60,000
incl. parts & labour
Overheating and Thermal Service
Although the Mac Studio M2 Max is designed with an advanced cooling system, accumulated dust, blocked ventilation, fan problems, or internal hardware issues may affect thermal performance. Excessive heat can result in reduced performance, unexpected shutdowns, increased fan activity, and long-term component stress. Visit iCare Kenya for Mac Studio M2 Max cooling-system inspection, internal cleaning, fan diagnostics, and thermal performance servicing.
2h
KES 40,000
incl. parts & labour
HDMI Port Repair
If your Mac Studio M2 Max is not displaying an image through HDMI, frequently loses connection to a monitor, or fails to recognise an external television or display, the HDMI port, cable, software settings, or internal circuitry may need examination. Bring your Mac Studio M2 Max to iCare Kenya for HDMI diagnostics and professional repair so you can restore reliable external-display connectivity.
3h
KES 80,000
incl. parts & labour
macOS Installation and Software Repair
A damaged operating system can cause applications to crash, macOS to freeze, startup problems, slow performance, or repeated error messages. iCare Kenya can assist with macOS troubleshooting, clean installations, system recovery, updates, startup repair, and configuration depending on the condition of the Mac. Visit iCare Kenya if your Mac Studio M2 Max is experiencing macOS problems and needs professional software support.
2h
KES 35,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery mode unexpectedly, or fails to complete startup, the problem could involve macOS, internal storage, peripherals, firmware, or hardware. Proper diagnostics are important before deciding on the appropriate repair. Bring your Mac Studio M2 Max to iCare Kenya for professional startup and boot-failure diagnostics.
1h 30m
KES 25,000
incl. parts & labour
Data Recovery Assistance
Important business documents, project files, photos, videos, designs, and client information can become inaccessible when a Mac develops a storage, system, or startup problem. Depending on the nature of the fault and the condition of the storage system, recovery options may be available. If your Mac Studio M2 Max contains important information that you cannot access, bring it to iCare Kenya for assessment before attempting unnecessary resets or software installations that could complicate recovery.
1h
KES 20,000
incl. parts & labour
SDXC Card Reader Repair
Photographers, videographers, and content creators frequently depend on the Mac Studio's SDXC card reader for transferring photos and video footage. If memory cards are not detected, disconnect unexpectedly, or transfer data inconsistently, the reader and macOS configuration may require inspection. Visit iCare Kenya for Mac Studio M2 Max SDXC card-reader diagnostics and repair assessment.
1h
KES 15,000
incl. parts & labour
Liquid Damage Assessment
If liquid has entered or spilled around your Mac Studio M2 Max, disconnect the device from power and avoid repeatedly attempting to switch it on. Liquid exposure can affect the logic board, ports, power components, and other internal circuitry. Early professional inspection can reduce the chances of additional electrical damage. Bring your liquid-damaged Mac Studio M2 Max to iCare Kenya as soon as possible for professional assessment and repair recommendations.
4h
KES 70,000
incl. parts & labour
Mac Studio M2 Ultra — Services
20 services available
Diagnostics and Full Hardware Assessment
The Mac Studio M2 Ultra is a high-performance desktop designed for demanding professional workloads, so when it begins freezing, restarting unexpectedly, running slowly, failing to boot, or behaving abnormally, a proper diagnostic assessment is essential. At iCare Kenya, technicians can inspect the power system, logic board, cooling system, storage, ports, connectivity, macOS environment, and other critical components to determine the real cause of the problem. Bring your Mac Studio M2 Ultra to iCare Kenya for professional diagnostics and an accurate repair assessment before any repair work is carried out.
1h
KES 5,000
incl. parts & labour
Diagnostics and Full Hardware Assessment
The Mac Studio M2 Ultra is a high-performance desktop designed for demanding professional workloads, so when it begins freezing, restarting unexpectedly, running slowly, failing to boot, or behaving abnormally, a proper diagnostic assessment is essential. At iCare Kenya, technicians can inspect the power system, logic board, cooling system, storage, ports, connectivity, macOS environment, and other critical components to determine the real cause of the problem. Bring your Mac Studio M2 Ultra to iCare Kenya for professional diagnostics and an accurate repair assessment before any repair work is carried out.
2h
KES 35,000
incl. parts & labour
No-Power and Power Supply Repair
If your Mac Studio M2 Ultra does not power on, shuts down suddenly, powers intermittently, or shows no signs of life, the problem may be related to the internal power supply, power circuitry, logic board, power button system, or another internal component. Professional testing is important because repeated attempts to power on a faulty machine can sometimes worsen electrical damage. Visit iCare Kenya with your Mac Studio M2 Ultra for professional power diagnostics, power supply inspection, and repair recommendations.
1h 30m
KES 12,000
incl. parts & labour
No-Power and Power Supply Repair
If your Mac Studio M2 Ultra does not power on, shuts down suddenly, powers intermittently, or shows no signs of life, the problem may be related to the internal power supply, power circuitry, logic board, power button system, or another internal component. Professional testing is important because repeated attempts to power on a faulty machine can sometimes worsen electrical damage. Visit iCare Kenya with your Mac Studio M2 Ultra for professional power diagnostics, power supply inspection, and repair recommendations.
1h 30m
KES 20,000
incl. parts & labour
Logic Board Repair
The logic board is the core of the Mac Studio M2 Ultra and is responsible for communication between the processor, unified memory, storage, ports, networking systems, and other major components. Logic board faults can cause no-power conditions, boot failure, random shutdowns, display problems, USB or Thunderbolt failure, and other serious system issues. iCare technicians can diagnose the board and determine whether repair, component-level intervention, or another corrective solution is appropriate. Bring your Mac Studio M2 Ultra to iCare Kenya for professional logic board diagnostics and repair assessment.
2h
KES 25,000
incl. parts & labour
Logic Board Repair
The logic board is the core of the Mac Studio M2 Ultra and is responsible for communication between the processor, unified memory, storage, ports, networking systems, and other major components. Logic board faults can cause no-power conditions, boot failure, random shutdowns, display problems, USB or Thunderbolt failure, and other serious system issues. iCare technicians can diagnose the board and determine whether repair, component-level intervention, or another corrective solution is appropriate. Bring your Mac Studio M2 Ultra to iCare Kenya for professional logic board diagnostics and repair assessment.
3h
KES 60,000
incl. parts & labour
Overheating and Thermal System Service
The Mac Studio M2 Ultra is built for intensive workloads such as video editing, 3D rendering, music production, software development, artificial intelligence workloads, and large creative projects. If the machine begins overheating, slowing down under load, producing excessive fan noise, or shutting down unexpectedly, the cooling system may require inspection. Dust buildup, blocked airflow, fan issues, or internal thermal problems can reduce performance. Visit iCare Kenya for Mac Studio M2 Ultra cooling-system inspection, internal cleaning, airflow assessment, and thermal performance servicing.
1h 15m
KES 8,000
incl. parts & labour
Overheating and Thermal System Service
The Mac Studio M2 Ultra is built for intensive workloads such as video editing, 3D rendering, music production, software development, artificial intelligence workloads, and large creative projects. If the machine begins overheating, slowing down under load, producing excessive fan noise, or shutting down unexpectedly, the cooling system may require inspection. Dust buildup, blocked airflow, fan issues, or internal thermal problems can reduce performance. Visit iCare Kenya for Mac Studio M2 Ultra cooling-system inspection, internal cleaning, airflow assessment, and thermal performance servicing.
2h
KES 25,000
incl. parts & labour
HDMI Port and Display Output Repair
If your Mac Studio M2 Ultra is not displaying an image through HDMI, loses signal to an external monitor, shows intermittent black screens, or fails to recognise a television or professional display, the issue may involve the HDMI port, cable, display settings, macOS configuration, or internal circuitry. Bring your Mac Studio M2 Ultra to iCare Kenya for professional HDMI diagnostics and external-display troubleshooting.
1h
KES 7,000
incl. parts & labour
HDMI Port and Display Output Repair
If your Mac Studio M2 Ultra is not displaying an image through HDMI, loses signal to an external monitor, shows intermittent black screens, or fails to recognise a television or professional display, the issue may involve the HDMI port, cable, display settings, macOS configuration, or internal circuitry. Bring your Mac Studio M2 Ultra to iCare Kenya for professional HDMI diagnostics and external-display troubleshooting.
2h 30m
KES 30,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause even a powerful Mac Studio M2 Ultra to freeze, crash, restart, run slowly, or fail to start correctly. iCare Kenya can assist with macOS troubleshooting, system recovery, clean installations, updates, startup repair, configuration issues, and other operating-system problems. Bring your Mac Studio M2 Ultra to iCare Kenya for professional macOS installation, software repair, and system optimisation.
45min
KES 6,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause even a powerful Mac Studio M2 Ultra to freeze, crash, restart, run slowly, or fail to start correctly. iCare Kenya can assist with macOS troubleshooting, system recovery, clean installations, updates, startup repair, configuration issues, and other operating-system problems. Bring your Mac Studio M2 Ultra to iCare Kenya for professional macOS installation, software repair, and system optimisation.
1h
KES 15,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio M2 Ultra gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery mode unexpectedly, or fails to complete startup, the cause may involve macOS corruption, storage problems, firmware issues, connected accessories, or internal hardware. A detailed diagnostic assessment is necessary before attempting major repairs or data erasure. Visit iCare Kenya for professional Mac Studio M2 Ultra boot-failure diagnostics and startup repair.
1h 20m
KES 11,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio M2 Ultra gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery mode unexpectedly, or fails to complete startup, the cause may involve macOS corruption, storage problems, firmware issues, connected accessories, or internal hardware. A detailed diagnostic assessment is necessary before attempting major repairs or data erasure. Visit iCare Kenya for professional Mac Studio M2 Ultra boot-failure diagnostics and startup repair.
1h 30m
KES 18,000
incl. parts & labour
Data Recovery Assessment
The Mac Studio M2 Ultra is often used for valuable professional files including video projects, photographs, business documents, design files, music sessions, software projects, and databases. If important files suddenly become inaccessible due to startup failure, software corruption, or hardware problems, professional assessment should be carried out before reinstalling macOS or erasing the machine. Bring your Mac Studio M2 Ultra to iCare Kenya for a data-recovery assessment and advice on the safest recovery approach available.
1h 30m
KES 15,000
incl. parts & labour
Data Recovery Assessment
The Mac Studio M2 Ultra is often used for valuable professional files including video projects, photographs, business documents, design files, music sessions, software projects, and databases. If important files suddenly become inaccessible due to startup failure, software corruption, or hardware problems, professional assessment should be carried out before reinstalling macOS or erasing the machine. Bring your Mac Studio M2 Ultra to iCare Kenya for a data-recovery assessment and advice on the safest recovery approach available.
2h
KES 22,000
incl. parts & labour
SDXC Card Reader Repair
Photographers, filmmakers, and content creators frequently use the Mac Studio's SDXC card reader to transfer large photo and video files. If memory cards are not recognised, transfer speeds are inconsistent, cards disconnect unexpectedly, or the reader stops working completely, the card slot and software configuration may require inspection. Bring your Mac Studio M2 Ultra to iCare Kenya for SDXC card-reader diagnostics and repair assessment.
1h
KES 5,000
incl. parts & labour
SDXC Card Reader Repair
Photographers, filmmakers, and content creators frequently use the Mac Studio's SDXC card reader to transfer large photo and video files. If memory cards are not recognised, transfer speeds are inconsistent, cards disconnect unexpectedly, or the reader stops working completely, the card slot and software configuration may require inspection. Bring your Mac Studio M2 Ultra to iCare Kenya for SDXC card-reader diagnostics and repair assessment.
45min
KES 10,000
incl. parts & labour
Liquid Damage Assessment
If liquid has been spilled on or near your Mac Studio M2 Ultra, disconnect the device from power and avoid repeatedly trying to switch it on. Liquid exposure can damage the power system, ports, logic board, and other internal electronic components. Quick professional inspection may help prevent further electrical damage. Bring your liquid-damaged Mac Studio M2 Ultra to iCare Kenya as soon as possible for professional assessment and repair recommendations.
2h
KES 10,000
incl. parts & labour
Liquid Damage Assessment
If liquid has been spilled on or near your Mac Studio M2 Ultra, disconnect the device from power and avoid repeatedly trying to switch it on. Liquid exposure can damage the power system, ports, logic board, and other internal electronic components. Quick professional inspection may help prevent further electrical damage. Bring your liquid-damaged Mac Studio M2 Ultra to iCare Kenya as soon as possible for professional assessment and repair recommendations.
1h 30m
KES 12,000
incl. parts & labour
Mac Studio M4 Max — Services
10 services available
Diagnostics and Full Hardware Assessment
The Mac Studio M4 Max is a powerful professional desktop, and when it begins freezing, restarting unexpectedly, failing to power on, running slowly, or showing unusual hardware behaviour, a proper diagnostic assessment should be the first step. At iCare Kenya, technicians can inspect the power system, logic board, cooling system, ports, storage, connectivity, and macOS environment to identify the actual source of the problem before recommending repairs. Bring your Mac Studio M4 Max to iCare Kenya for professional diagnostics and a detailed repair assessment.
1h
KES 3,000
incl. parts & labour
No-Power and Power Supply Repair
If your Mac Studio M4 Max does not switch on, powers off without warning, starts intermittently, or appears completely dead, the problem may involve the internal power supply, power circuitry, logic board, or another electrical component. Professional testing helps determine whether the fault is isolated to the power system or another internal component. Bring your Mac Studio M4 Max to iCare Kenya for professional power diagnostics, power-supply inspection, and repair services.
2h
KES 8,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the Mac Studio M4 Max because it integrates the processor, unified memory, storage controller, ports, networking, and many other critical systems. Logic-board problems may result in no power, failed startup, random shutdowns, display issues, connectivity problems, or complete system failure. Visit iCare Kenya for Mac Studio M4 Max logic-board diagnostics and professional repair assessment before replacing the entire machine.
3h
KES 15,000
incl. parts & labour
Overheating and Thermal System Service
The M4 Max is designed for demanding workloads such as 4K and 8K video editing, 3D rendering, software development, AI workloads, photography, animation, and music production. If your Mac Studio begins overheating, slowing down under heavy workloads, producing excessive fan noise, or shutting down unexpectedly, the cooling system should be checked. Dust accumulation, fan faults, restricted airflow, or internal hardware problems may interfere with proper temperature control. Bring your Mac Studio M4 Max to iCare Kenya for cooling-system inspection, internal cleaning, and thermal-performance servicing.
1h 30m
KES 5,000
incl. parts & labour
HDMI Port and Display Output Repair
The Mac Studio M4 Max supports HDMI 2.1 and can drive high-resolution external displays, including configurations up to 8K at 60Hz or 4K at up to 240Hz through HDMI. If your Mac Studio does not display an image, loses signal, produces intermittent black screens, or fails to recognise an external monitor, the HDMI port, cable, display settings, or internal hardware may need inspection. Bring your Mac Studio M4 Max to iCare Kenya for HDMI diagnostics and professional external-display repair.
1h 15m
KES 6,000
incl. parts & labour
macOS Installation and Software Repair
Even a powerful Mac Studio M4 Max can experience software problems such as freezing, repeated crashes, slow performance, boot loops, corrupted system files, or application conflicts. iCare Kenya can assist with macOS troubleshooting, operating-system installation, recovery, software updates, startup repair, system configuration, and general software optimisation. Bring your Mac Studio M4 Max to iCare Kenya for professional macOS installation, software repair, and system configuration.
1h
KES 4,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio M4 Max becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery mode unexpectedly, or refuses to complete startup, there may be a software, storage, firmware, peripheral, or hardware problem. Attempting unnecessary resets before diagnosis can sometimes complicate data recovery. Bring your Mac Studio M4 Max to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 7,000
incl. parts & labour
Data Recovery Assessment
Mac Studio systems are frequently used to store important business documents, photography libraries, video projects, music sessions, design files, databases, and other valuable professional data. If your files suddenly become inaccessible because of boot failure, macOS corruption, or hardware problems, avoid unnecessary formatting or reinstallation attempts until the machine has been assessed. Bring your Mac Studio M4 Max to iCare Kenya for professional data-recovery assessment and advice on the safest available recovery options.
1h 30m
KES 10,000
incl. parts & labour
SDXC Card Reader Repair
The Mac Studio M4 Max includes a front UHS-II SDXC card slot, making it especially useful for photographers, videographers, and content creators transferring high-resolution media files. If memory cards are not recognised, disconnect unexpectedly, transfer data slowly, or fail to mount, the card reader and software environment may require inspection. Bring your Mac Studio M4 Max to iCare Kenya for SDXC card-reader diagnostics and repair assessment.
1h
KES 3,500
incl. parts & labour
Liquid Damage Assessment
If liquid is spilled onto or near your Mac Studio M4 Max, disconnect the computer from power and avoid repeatedly attempting to switch it on. Liquid exposure can damage the logic board, power system, ports, and other electronic components. Early assessment may reduce the risk of further electrical damage. Bring your liquid-damaged Mac Studio M4 Max to iCare Kenya as soon as possible for professional inspection and repair recommendations.
2h
KES 9,000
incl. parts & labour
Mac Studio M4 Ultra — Services
10 services available
Diagnostics and Full Hardware Assessment
The Mac Studio M3 Ultra is built for demanding professional workloads, so when it starts freezing, restarting unexpectedly, running slowly, failing to boot, or showing unusual behaviour, a complete diagnostic assessment should be the first step. At iCare Kenya, technicians can inspect the power system, logic board, cooling system, ports, connectivity, storage, macOS environment, and other critical components to identify the actual source of the problem. Proper diagnostics help avoid unnecessary component replacements and ensure the correct repair is recommended. Bring your Mac Studio M3 Ultra to iCare Kenya for professional diagnostics and a detailed repair assessment.
1h
KES 3,000
incl. parts & labour
No-Power and Power Supply Repair
If your Mac Studio M3 Ultra does not power on, switches off unexpectedly, starts only occasionally, or appears completely dead, there may be a problem with its power supply, logic board, power circuitry, or another internal component. A no-power fault requires careful testing because repeatedly attempting to switch on a damaged computer can sometimes make an electrical problem worse. Bring your Mac Studio M3 Ultra to iCare Kenya for professional no-power diagnostics and repair.
2h
KES 8,000
incl. parts & labour
Logic Board Repair
The logic board is the central component of the Mac Studio M3 Ultra and connects the processor, unified memory, storage, connectivity, ports, and power-management systems. Logic-board faults can cause complete power failure, repeated restarts, boot problems, display issues, Thunderbolt failure, networking problems, or other serious faults. Bring your Mac Studio M3 Ultra to iCare Kenya for professional logic-board diagnostics and repair assessment.
3h
KES 15,000
incl. parts & labour
Overheating and Thermal System Service
The M3 Ultra is designed to handle intensive workloads such as professional video editing, 3D rendering, software development, large AI workloads, music production, photography, and animation. If the Mac Studio begins overheating, slowing down during demanding work, producing excessive fan noise, or shutting down unexpectedly, its cooling system should be inspected. Dust accumulation, blocked airflow, fan problems, or internal component issues can interfere with thermal management. Bring your Mac Studio M3 Ultra to iCare Kenya for professional overheating diagnostics and thermal-system servicing.
1h 30m
KES 6,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI connection is essential for connecting televisions, monitors, projectors, and high-resolution professional displays. If your Mac Studio M3 Ultra produces no picture through HDMI, experiences intermittent black screens, loses signal, or fails to recognise a display, the problem may involve the HDMI port, cable, display configuration, or internal hardware. Bring your Mac Studio M3 Ultra to iCare Kenya for professional HDMI-port diagnostics and display-output repair.
1h 15m
KES 5,000
incl. parts & labour
macOS Installation and Software Repair
Even a powerful Mac Studio can experience macOS problems. Common symptoms can include freezing, software crashes, repeated restarts, corrupted system files, application conflicts, and failure to complete startup. iCare Kenya can assist with macOS troubleshooting, installation, recovery, software updates, startup repair, and system configuration. Bring your Mac Studio M3 Ultra to iCare Kenya for professional macOS installation, software repair, and system optimisation.
1h
KES 4,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio M3 Ultra becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery unexpectedly, or does not complete startup, there may be a software, firmware, peripheral, storage, or hardware issue. Professional diagnostics should be carried out before erasing or reinstalling the system, especially when important data is stored on the machine. Bring your Mac Studio M3 Ultra to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 7,000
incl. parts & labour
Data Recovery Assessment
Mac Studio users often store valuable business documents, video projects, photography libraries, music sessions, source code, graphics, databases, and client information on their machines. If your files become inaccessible following a system crash, startup failure, or hardware fault, avoid unnecessary formatting or system reinstalls before the machine has been assessed. Bring your Mac Studio M3 Ultra to iCare Kenya for professional data-recovery assessment and advice on the safest available recovery options.
1h 30m
KES 10,000
incl. parts & labour
SDXC Card Reader Repair
Photographers, videographers, filmmakers, and content creators often rely on the Mac Studio's SDXC card reader for transferring large media files. If SD cards are not recognised, disconnect unexpectedly, transfer slowly, or fail to mount, the card reader and system configuration may require inspection. Bring your Mac Studio M3 Ultra to iCare Kenya for SDXC card-reader diagnostics and professional repair assessment.
1h
KES 4,500
incl. parts & labour
Liquid Damage Assessment
If liquid has been spilled on or around your Mac Studio M3 Ultra, disconnect the machine from power and avoid repeatedly trying to switch it on. Liquid exposure can affect the logic board, power supply, ports, and other electrical components. Early professional inspection is important because corrosion and electrical damage can worsen over time. Bring your liquid-damaged Mac Studio M3 Ultra to iCare Kenya as soon as possible for professional inspection and repair assessment.
2h 30m
KES 12,000
incl. parts & labour
Mac Studio M5 Max — Services
10 services available
Diagnostics and Full Hardware Assessment
The Mac Studio M5 Max is a powerful professional workstation, so when it begins freezing, restarting unexpectedly, running slowly, failing to boot, or behaving abnormally, a complete diagnostic assessment should be the first step. At iCare Kenya, technicians can inspect the power system, logic board, cooling system, storage, connectivity, external ports, macOS environment, and other critical components to identify the actual source of the problem. A proper diagnosis helps avoid unnecessary component replacement and makes it easier to determine the most suitable repair. Bring your Mac Studio M5 Max to iCare Kenya for professional diagnostics and a detailed repair assessment.
1h
KES 5,000
incl. parts & labour
No-Power and Power Supply Repair
If your Mac Studio M5 Max does not switch on, powers on only occasionally, suddenly goes completely dead, or shuts itself down without warning, the fault may involve the power supply, internal power circuitry, logic board, or another electrical component. No-power problems should be diagnosed carefully, especially on a high-performance machine where multiple systems depend on stable power delivery. Bring your Mac Studio M5 Max to iCare Kenya for professional no-power diagnostics and repair.
2h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the Mac Studio M5 Max because it integrates the Apple silicon processor, unified memory, storage systems, power management, ports, networking, and other critical functions. Logic-board faults can result in no power, repeated restarts, failed booting, Thunderbolt problems, display issues, network failures, or complete system instability. Bring your Mac Studio M5 Max to iCare Kenya for professional logic-board diagnostics and repair assessment.
3h
KES 30,000
incl. parts & labour
Overheating and Thermal System Service
The Mac Studio M5 Max is designed for demanding professional workloads such as video editing, 3D rendering, software development, engineering, AI processing, photography, animation, and music production. If the system becomes unusually hot, slows down during intensive workloads, generates excessive fan noise, or shuts down unexpectedly, the thermal system should be inspected. Dust buildup, blocked airflow, cooling problems, or internal hardware faults can affect performance. Bring your Mac Studio M5 Max to iCare Kenya for professional overheating diagnostics, internal cleaning, and thermal-system servicing.
1h 30m
KES 8,000
incl. parts & labour
HDMI Port and Display Output Repair
The HDMI connection is important for users connecting professional monitors, televisions, projectors, and high-resolution displays. If your Mac Studio M5 Max produces no picture, loses display signal, shows intermittent black screens, or fails to detect an external display, the cause may involve the HDMI port, cable, macOS settings, display configuration, or internal hardware. Bring your Mac Studio M5 Max to iCare Kenya for professional HDMI diagnostics and display-output repair.
1h 30m
KES 7,000
incl. parts & labour
macOS Installation and Software Repair
Even a powerful Mac Studio M5 Max can experience macOS problems including freezing, repeated crashes, application conflicts, corrupted system files, startup errors, and reduced performance. iCare Kenya can assist with macOS installation, system recovery, updates, startup repair, software troubleshooting, and configuration. Bring your Mac Studio M5 Max to iCare Kenya for professional macOS installation, software repair, and system optimisation.
1h
KES 6,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio M5 Max becomes stuck on the Apple logo, restarts repeatedly, displays a blank screen, enters recovery mode unexpectedly, or fails to complete startup, there may be a software, storage, firmware, peripheral, or hardware problem. Professional diagnosis is especially important before performing system resets or reinstallations if the machine contains valuable files. Bring your Mac Studio M5 Max to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 12,000
incl. parts & labour
Data Recovery Assessment
Mac Studio users often store valuable files such as business documents, source code, design projects, photographs, databases, video footage, music sessions, and client information. If these files become inaccessible after a crash, startup failure, or hardware problem, avoid unnecessary formatting or system reinstallation before professional assessment. Bring your Mac Studio M5 Max to iCare Kenya for a professional data-recovery assessment and guidance on the safest recovery options available.
1h 30m
KES 10,000
incl. parts & labour
SDXC Card Reader Repair
Photographers, filmmakers, content creators, and production teams may rely heavily on the Mac Studio's SDXC card reader for transferring high-resolution photo and video files. If memory cards are not recognised, disconnect unexpectedly, transfer data slowly, or fail to mount, the card reader or software configuration may require inspection. Bring your Mac Studio M5 Max to iCare Kenya for SDXC card-reader diagnostics and professional repair assessment.
1h
KES 5,000
incl. parts & labour
Liquid Damage Assessment
If liquid has been spilled on or around your Mac Studio M5 Max, disconnect the computer from power and avoid repeatedly trying to switch it on. Liquid exposure can affect the logic board, power supply, ports, and other internal electronic components. Early inspection is important because corrosion and electrical damage can worsen over time. Bring your liquid-damaged Mac Studio M5 Max to iCare Kenya as soon as possible for professional inspection and repair assessment.
2h
KES 12,000
incl. parts & labour
Mac Studio M5 Ultra — Services
10 services available
Diagnostics and Full Hardware Assessment
The Mac Studio M5 Ultra is designed for extremely demanding professional workloads, so when it begins freezing, restarting unexpectedly, failing to boot, running slowly, or behaving abnormally, a complete diagnostic assessment should be the first step. At iCare Kenya, technicians can inspect the power system, logic board, cooling system, ports, networking, storage, macOS environment, and other key components to identify the actual source of the fault. Proper diagnostics can help avoid unnecessary repairs and ensure the right solution is recommended. Bring your Mac Studio M5 Ultra to iCare Kenya for professional diagnostics and a detailed repair assessment.
1h
KES 5,000
incl. parts & labour
No-Power and Power Supply Repair
If your Mac Studio M5 Ultra does not switch on, appears completely dead, powers on intermittently, or suddenly shuts down, the problem may involve the internal power supply, logic board, power-management circuitry, or another internal electrical component. Because the Mac Studio M5 Ultra is a high-performance workstation, power-related faults should be professionally diagnosed rather than repeatedly attempting to restart the device. Bring your Mac Studio M5 Ultra to iCare Kenya for professional no-power diagnostics and repair.
1h 30m
KES 12,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most critical components inside the Mac Studio M5 Ultra because it integrates the processor, unified memory, storage controller, ports, networking systems, and power management. Logic-board faults can lead to complete power failure, repeated restarts, boot problems, display issues, Thunderbolt problems, network failure, or system instability. Bring your Mac Studio M5 Ultra to iCare Kenya for professional logic-board diagnostics and repair assessment.
2h
KES 25,000
incl. parts & labour
Overheating and Thermal System Service
The Mac Studio M5 Ultra is built for demanding workloads such as 8K video editing, 3D rendering, VFX, AI model processing, software development, engineering, data science, and other heavy professional tasks. If the system begins overheating, slowing down under load, producing excessive fan noise, or shutting down unexpectedly, the thermal system should be inspected. Dust buildup, blocked airflow, cooling problems, or internal hardware faults may interfere with proper heat management. Bring your Mac Studio M5 Ultra to iCare Kenya for professional overheating diagnostics, internal cleaning, and thermal-system servicing.
1h 15m
KES 8,000
incl. parts & labour
HDMI Port and Display Output Repair
The Mac Studio M5 Ultra is often used with high-resolution professional monitors, televisions, projectors, and studio displays. If your Mac Studio produces no picture, loses signal, shows intermittent black screens, or fails to detect an external display, the cause may involve the HDMI port, cable, display settings, software configuration, or internal hardware. Bring your Mac Studio M5 Ultra to iCare Kenya for professional HDMI diagnostics and display-output repair.
1h
KES 7,000
incl. parts & labour
macOS Installation and Software Repair
Even an extremely powerful Mac Studio can experience software problems. Common issues include freezing, repeated crashes, boot loops, corrupted system files, application conflicts, software incompatibility, and reduced performance. iCare Kenya can assist with macOS troubleshooting, system recovery, operating-system installation, updates, startup repair, and configuration. Bring your Mac Studio M5 Ultra to iCare Kenya for professional macOS installation, software repair, and system optimisation.
50min
KES 6,000
incl. parts & labour
Startup and Boot Failure Repair
If your Mac Studio M5 Ultra becomes stuck on the Apple logo, displays a blank screen, repeatedly restarts, enters recovery mode unexpectedly, or refuses to complete startup, the problem may involve macOS, firmware, storage, peripherals, or hardware. Professional diagnosis is important before performing unnecessary system resets or reinstallations, especially when valuable files are stored on the machine. Bring your Mac Studio M5 Ultra to iCare Kenya for professional startup diagnostics and boot-failure repair.
1h 30m
KES 11,000
incl. parts & labour
Data Recovery Assessment
Mac Studio M5 Ultra users may store extremely valuable business documents, video projects, source code, AI datasets, photographs, music sessions, databases, design files, and other professional data. If these files become inaccessible after a crash, startup failure, or hardware problem, avoid unnecessary formatting or system reinstallation before professional assessment. Bring your Mac Studio M5 Ultra to iCare Kenya for professional data-recovery assessment and advice on the safest recovery options available.
2h
KES 15,000
incl. parts & labour
SDXC Card Reader Repair
Photographers, filmmakers, videographers, and content creators may rely heavily on the Mac Studio's SDXC card reader for transferring large media files. If memory cards are not recognised, disconnect unexpectedly, transfer files slowly, or fail to mount, the card reader and software environment may need inspection. Bring your Mac Studio M5 Ultra to iCare Kenya for SDXC card-reader diagnostics and professional repair assessment.
1h
KES 5,000
incl. parts & labour
Liquid Damage Assessment
If liquid has been spilled on or near your Mac Studio M5 Ultra, disconnect the machine from power and avoid repeatedly attempting to switch it on. Liquid exposure can damage the logic board, power system, ports, and other electronic components. Early inspection is important because corrosion and electrical damage may worsen over time. Bring your liquid-damaged Mac Studio M5 Ultra to iCare Kenya as soon as possible for professional inspection and repair assessment.
1h 30m
KES 10,000
incl. parts & labour
Macbook Air 13-inch M1 — Services
10 services available
Screen Replacement
The MacBook Air 13-inch M1 uses a high-resolution Retina display, and screen damage can seriously affect the usability of the laptop. Common problems include cracked glass, black screens, flickering, vertical or horizontal lines, dead pixels, dim backlighting, colour distortion, or a display that only works at certain angles. At iCare Kenya, technicians can assess the screen assembly and determine whether the fault requires a complete display replacement or another repair. If your MacBook Air M1 screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
Over time, the battery in a MacBook Air M1 can lose capacity due to charging cycles, age, heat exposure, or heavy daily use. You may notice that the laptop drains quickly, switches off unexpectedly, takes too long to charge, or displays a battery service warning. A weak battery can reduce the portability and reliability of the MacBook. Bring your MacBook Air 13-inch M1 to iCare Kenya for professional battery testing and replacement if the battery no longer lasts as expected.
1h 30m
KES 20,000
incl. parts & labour
USB-C Charging Repair
The MacBook Air M1 uses USB-C ports for charging, data transfer, and connecting accessories. If the MacBook does not charge, disconnects when the charging cable moves, fails to recognise external devices, or has a physically damaged port, the USB-C connection may need repair. Dust, damaged contacts, worn connectors, or internal circuitry faults can cause these problems. Visit iCare Kenya for MacBook Air M1 USB-C port diagnostics, cleaning, repair, or replacement assessment.
1h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Air M1 because it contains and connects the Apple M1 chip, memory, storage system, charging circuitry, ports, and other essential components. Logic-board faults can cause no power, startup failure, charging problems, display issues, random restarts, or complete system instability. Bring your MacBook Air M1 to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacing the entire MacBook.
3h
KES 40,000
incl. parts & labour
Keyboard Repair
Keyboard problems can make the MacBook difficult to use for work, school, or everyday tasks. Common symptoms include keys that do not respond, keys typing multiple characters, sticky keys, damaged keycaps, or entire sections of the keyboard failing. Liquid damage, debris, wear, or internal connection issues may be responsible. If your MacBook Air M1 keyboard is not working properly, bring it to iCare Kenya for keyboard diagnostics, repair, or replacement.
1h 30m
KES 12,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can affect the keyboard, trackpad, charging circuitry, logic board, battery, and other internal components. If liquid is spilled on your MacBook Air M1, disconnect it from power and avoid repeatedly trying to switch it on. Continued use can increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Air M1 to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 30,000
incl. parts & labour
No-Power Repair
If your MacBook Air M1 does not switch on, appears completely dead, powers on intermittently, or suddenly shuts down, the problem may involve the battery, charging circuit, logic board, power-management system, or another internal component. Proper testing is important before replacing any parts. Bring your MacBook Air 13-inch M1 to iCare Kenya for professional no-power diagnostics and repair so the exact cause can be identified.
2h
KES 18,000
incl. parts & labour
Trackpad Repair
The Multi-Touch trackpad is essential for clicking, scrolling, gestures, and general navigation. If the trackpad becomes unresponsive, stops clicking, moves the cursor unpredictably, or develops dead areas, the problem may involve the trackpad assembly, internal cable, software, or battery pressure. Visit iCare Kenya for MacBook Air M1 trackpad diagnostics and professional repair if your trackpad is no longer functioning correctly.
1h
KES 10,000
incl. parts & labour
macOS Repair
Software problems can cause freezing, application crashes, slow performance, repeated restarts, failed updates, or startup issues. iCare Kenya can assist with macOS installation, recovery, updates, system troubleshooting, startup repair, and configuration. If your MacBook Air M1 is freezing, crashing, or having macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 8,000
incl. parts & labour
Data Recovery
Important files can become inaccessible after a system crash, startup failure, accidental deletion, software corruption, or hardware problem. Before formatting or reinstalling macOS, professional assessment may help determine whether data recovery is possible. If your MacBook Air M1 contains important business files, photos, school work, or personal documents that you cannot access, bring it to iCare Kenya for a data-recovery assessment.
3h
KES 35,000
incl. parts & labour
Macbook Air 13-inch M4 — Services
10 services available
Screen Replacement
The MacBook Air 13-inch M4 features a high-quality Liquid Retina display designed for sharp text, vibrant colours, and everyday professional use. If the screen becomes cracked, develops black spots, flickers, shows vertical or horizontal lines, loses brightness, or stops displaying completely, the MacBook can become difficult to use. At iCare Kenya, technicians can inspect the display assembly and determine whether the problem requires a complete screen replacement or another display-related repair. If your MacBook Air M4 screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
Battery performance can decline over time due to charging cycles, age, heat exposure, and heavy daily use. Common symptoms include rapid battery drain, unexpected shutdowns, slow charging, reduced battery runtime, or a service warning in macOS. A weak battery can make a portable MacBook less reliable and force you to stay connected to a charger. Bring your MacBook Air 13-inch M4 to iCare Kenya for professional battery health testing and battery replacement if the battery is no longer performing as expected.
1h 30m
KES 18,000
incl. parts & labour
USB-C Charging Repair
The USB-C and Thunderbolt ports on the MacBook Air M4 are used for external displays, storage devices, docks, accessories, data transfer, and other professional connections. If a port becomes loose, stops detecting devices, disconnects randomly, or fails to transfer data properly, it may require inspection. Dust, worn connectors, physical damage, or internal circuitry faults can cause these problems. Visit iCare Kenya for MacBook Air M4 USB-C and Thunderbolt port diagnostics, cleaning, repair, or replacement assessment.
1h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Air M4 because it integrates the Apple M4 chip, unified memory, storage system, charging circuitry, ports, and other essential hardware. Logic-board problems can cause no power, charging failure, display problems, repeated restarts, startup failure, or system instability. Bring your MacBook Air M4 to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire MacBook.
3h
KES 40,000
incl. parts & labour
Keyboard Repair
A faulty keyboard can make everyday work difficult, especially for users who rely on their MacBook for business, study, coding, writing, or communication. Common problems include keys that do not respond, sticky keys, repeated characters, damaged keycaps, or entire sections of the keyboard failing. Liquid spills, dirt, wear, or internal connection issues may be responsible. If your MacBook Air M4 keyboard is not working properly, bring it to iCare Kenya for keyboard diagnostics, repair, or replacement.
1h 30m
KES 12,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, charging system, battery, logic board, and other internal components. If liquid is spilled on your MacBook Air M4, disconnect it from power and avoid repeatedly trying to switch it on. Continued use may increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Air M4 to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 30,000
incl. parts & labour
No-Power Repair
If your MacBook Air M4 does not switch on, appears completely dead, powers on only occasionally, or suddenly shuts down, the issue may involve the battery, charging circuit, logic board, power-management system, or another internal component. A proper diagnostic assessment is important before replacing parts. Bring your MacBook Air 13-inch M4 to iCare Kenya for professional no-power diagnostics and repair so the exact cause of the problem can be identified.
2h
KES 22,000
incl. parts & labour
Overheating and Thermal Troubleshooting
The MacBook Air M4 uses a fanless design, so it is built to operate quietly. If the laptop becomes unusually hot, slows down under normal use, freezes, or shuts down unexpectedly, there may be a thermal, battery, software, or internal hardware problem. iCare technicians can inspect the system, check for abnormal temperature behaviour, review software processes, and assess internal components. Bring your overheating MacBook Air M4 to iCare Kenya for professional thermal diagnostics and performance troubleshooting.
1h
KES 10,000
incl. parts & labour
macOS Repair
Software problems can cause freezing, application crashes, failed updates, slow performance, startup errors, or repeated restarts. iCare Kenya can assist with macOS installation, operating-system recovery, updates, startup repair, software troubleshooting, and system configuration. If your MacBook Air M4 is freezing, crashing, or experiencing macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 8,000
incl. parts & labour
Data Recovery
Important files can become inaccessible after startup failure, software corruption, accidental deletion, or hardware problems. Before formatting or reinstalling macOS, professional assessment can help determine the safest available recovery options. If your MacBook Air M4 contains important business files, personal documents, school work, photos, or other valuable data that you cannot access, bring it to iCare Kenya for a professional data-recovery assessment.
3h
KES 35,000
incl. parts & labour
Macbook Air 13-inch M5 — Services
10 services available
Screen Replacement
The MacBook Air 13-inch M5 features a 13.6-inch Liquid Retina display, and any damage to the screen can seriously affect both visibility and daily productivity. Common problems include cracked glass, black screens, flickering, vertical or horizontal lines, dead pixels, colour distortion, dim backlighting, or a display that works only at certain angles. At iCare Kenya, technicians can inspect the display assembly and determine whether the issue requires a complete screen replacement or another display-related repair. If your MacBook Air M5 screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
The MacBook Air M5 is designed for long battery life, but battery performance can gradually decline because of charging cycles, heat exposure, age, and heavy daily use. You may notice rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or a battery service warning in macOS. A worn battery can significantly reduce the portability of the MacBook. Bring your MacBook Air 13-inch M5 to iCare Kenya for professional battery-health testing and battery replacement if your battery is no longer performing as expected.
1h 30m
KES 15,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Air M5 uses MagSafe 3 for convenient charging, and problems with the charging system can prevent the laptop from receiving reliable power. Symptoms may include no charging, intermittent charging, a loose MagSafe connection, charging that stops when the cable moves, or the MacBook failing to recognise the power adapter. The problem may involve the MagSafe port, cable, adapter, battery, or internal charging circuitry. Bring your MacBook Air M5 together with its charger to iCare Kenya for professional MagSafe 3 charging diagnostics and repair.
1h
KES 8,000
incl. parts & labour
No-Power Repair
If your MacBook Air M5 does not switch on, appears completely dead, powers on only occasionally, or suddenly shuts down, the fault may involve the battery, charging circuitry, logic board, power-management system, or another internal component. Replacing parts without proper diagnosis can lead to unnecessary costs. Bring your MacBook Air 13-inch M5 to iCare Kenya for professional no-power diagnostics and repair so the actual cause of the problem can be identified.
1h 30m
KES 12,000
incl. parts & labour
Logic Board Repair
The logic board is the central component inside the MacBook Air M5 and integrates the M5 chip, unified memory, storage, charging system, connectivity, and other essential hardware. Logic-board faults can result in no power, charging failure, display problems, random restarts, startup failure, or complete system instability. Bring your MacBook Air M5 to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire MacBook.
3h
KES 35,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard faults can make a MacBook difficult to use for work, study, coding, writing, and communication. Common problems include keys that do not respond, repeated characters, sticky keys, damaged keycaps, or entire sections of the keyboard failing. Liquid spills, dirt, wear, or internal connection problems may be responsible. If your MacBook Air M5 keyboard is not working properly, bring it to iCare Kenya for professional keyboard diagnostics, repair, or replacement.
1h
KES 10,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Air M5 becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery unexpectedly, or fails to complete startup, the issue may involve macOS, firmware, storage, the logic board, or another internal component. Professional diagnosis is particularly important before resetting or reinstalling macOS when valuable files are stored on the machine. Bring your MacBook Air M5 to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 15,000
incl. parts & labour
Speaker and Audio Repair
If your MacBook Air M5 produces distorted sound, crackling, unusually low volume, or no sound at all, the issue may involve the speakers, system settings, internal connections, or software. Audio problems can interfere with meetings, entertainment, music, and general daily use. Bring your MacBook Air M5 to iCare Kenya for professional speaker and audio diagnostics and repair.
1h
KES 8,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can affect the keyboard, trackpad, charging system, battery, logic board, and other internal components. If liquid is spilled on your MacBook Air M5, disconnect it from power and avoid repeatedly trying to switch it on. Continued use can increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Air M5 to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 20,000
incl. parts & labour
Data Recovery Assessment
Important data can become inaccessible following startup failure, software corruption, accidental deletion, or hardware problems. Before formatting the MacBook or reinstalling macOS, professional assessment can help determine the safest recovery options available. If your MacBook Air M5 contains important business files, personal documents, photos, projects, or school work that you cannot access, bring it to iCare Kenya for a professional data-recovery assessment.
30min
KES 5,000
incl. parts & labour
Macbook Air 15-inch M5 — Services
11 services available
Screen Replacement
The MacBook Air 15-inch M5 features a large Liquid Retina display that is ideal for business, design, entertainment, productivity, and everyday professional use. If the screen becomes cracked, flickers, shows vertical or horizontal lines, develops black spots, loses brightness, displays distorted colours, or stops working completely, professional inspection is necessary. At iCare Kenya, technicians can assess the display assembly and determine whether the problem requires a full screen replacement or another display-related repair. If your MacBook Air 15-inch M5 screen is cracked or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of charging cycles, heat, age, and heavy daily use. Common signs of a worn battery include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or a battery service warning in macOS. A weak battery can make a large portable MacBook less convenient to use away from a charger. Bring your MacBook Air 15-inch M5 to iCare Kenya for professional battery-health testing and replacement if your battery is no longer performing as expected.
1h 30m
KES 18,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Air M5 uses MagSafe charging for convenient and secure power connection. If your MacBook does not charge, charges intermittently, stops charging when the cable moves, or fails to recognise the charger, the problem may involve the MagSafe port, charging cable, adapter, battery, or internal charging circuitry. Bring your MacBook Air 15-inch M5 together with its charger to iCare Kenya for professional MagSafe charging diagnostics and repair.
1h
KES 12,000
incl. parts & labour
No-Power Repair
If your MacBook Air M5 does not switch on, appears completely dead, powers on only occasionally, or suddenly shuts down, the problem may involve the battery, charging circuitry, logic board, power-management system, or another internal component. A proper diagnostic test is important before replacing any parts. Bring your MacBook Air 15-inch M5 to iCare Kenya for professional no-power diagnostics and repair so the actual source of the fault can be identified.
2h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Air M5 because it connects and controls the processor, unified memory, storage system, charging circuitry, display, ports, and other essential hardware. Logic-board faults can cause no power, charging failure, repeated restarts, display issues, startup failure, or complete system instability. Bring your MacBook Air 15-inch M5 to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the whole device.
3h
KES 35,000
incl. parts & labour
Keyboard Repair and Replacement
A faulty keyboard can seriously affect productivity, especially for users working with emails, reports, coding, school work, or business tasks. Common issues include keys that do not respond, repeated characters, sticky keys, damaged keycaps, or sections of the keyboard failing. Liquid spills, dirt, wear, or internal connection problems may be responsible. If your MacBook Air 15-inch M5 keyboard is not working properly, bring it to iCare Kenya for keyboard diagnostics, repair, or replacement.
1h 30m
KES 15,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Air M5 gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, or fails to complete startup, the problem may involve macOS, internal storage, firmware, the logic board, or another internal component. Professional diagnosis is especially important before resetting the system if valuable files are stored on the MacBook. Bring your MacBook Air 15-inch M5 to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 20,000
incl. parts & labour
Speaker and Audio Repair
The larger MacBook Air is often used for media, meetings, music, and everyday entertainment, so good audio performance is important. If the speakers produce distorted sound, crackling, unusually low volume, or no sound at all, the problem may involve the speaker system, internal connections, software, or audio settings. Bring your MacBook Air 15-inch M5 to iCare Kenya for professional speaker and audio diagnostics and repair.
1h
KES 10,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, charging system, battery, logic board, and other internal components. If liquid is spilled on your MacBook Air M5, disconnect it from power and avoid repeatedly trying to switch it on. Continued use can increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Air 15-inch M5 to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 30,000
incl. parts & labour
Data Recovery Assessment
Important files can become inaccessible after startup failure, software corruption, accidental deletion, or hardware problems. Before formatting the device or reinstalling macOS, professional assessment can help determine whether recovery options are available. If your MacBook Air 15-inch M5 contains important business files, personal documents, photos, projects, or school work that you cannot access, bring it to iCare Kenya for a professional data-recovery assessment.
1h
KES 8,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause freezing, slow performance, failed updates, application crashes, repeated restarts, or startup errors. iCare Kenya can assist with macOS installation, system recovery, updates, startup repair, software troubleshooting, and configuration. If your MacBook Air 15-inch M5 is freezing, crashing, or experiencing macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 10,000
incl. parts & labour
Macbook Neo — Services
16 services available
Data Recovery Assessment
Important files can become inaccessible after startup failure, software corruption, accidental deletion, or hardware problems. Before formatting or reinstalling macOS, professional assessment may help determine whether data recovery is possible. If your MacBook Neo contains important documents, photos, business files, or school work that you cannot access, bring it to iCare Kenya for a data-recovery assessment before attempting a reset.
2h 30m
KES 2,500
incl. parts & labour
SSD and Storage Troubleshooting
Storage problems can cause slow performance, startup failure, missing files, application crashes, or macOS errors. The MacBook Neo is available with 256GB or 512GB SSD storage, so maintaining healthy storage and sufficient free space is important. Bring your MacBook Neo to iCare Kenya for SSD diagnostics, storage troubleshooting, and professional advice if you are experiencing file, startup, or storage-related problems.
2h
KES 15,000
incl. parts & labour
Screen Replacement
The MacBook Neo features a 13-inch Liquid Retina display, and damage to the screen can affect both usability and overall appearance. Common display problems include cracked glass, black screens, flickering, vertical lines, dead pixels, distorted colours, backlight failure, or a screen that only works at certain angles. At iCare Kenya, technicians can assess the display assembly and determine whether a screen replacement or another repair is required. If your MacBook Neo screen is cracked, flickering, showing lines, or no longer displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 35,000
incl. parts & labour
Touch ID Repair and Troubleshooting
Some MacBook Neo configurations are available with a Magic Keyboard featuring Touch ID. If Touch ID stops recognising fingerprints, fails to complete setup, or becomes unavailable after a repair or software update, the issue should be professionally assessed. Bring your MacBook Neo to iCare Kenya for Touch ID diagnostics and troubleshooting if biometric login is no longer functioning correctly.
1h 30m
KES 10,000
incl. parts & labour
Battery Replacement
The MacBook Neo is designed for long battery life, but battery performance can gradually decline through regular use, charging cycles, heat exposure, or battery ageing. You may notice that the battery drains quickly, switches off unexpectedly, takes too long to charge, or no longer lasts through normal daily use. In some cases, macOS may also display a battery-service warning. Bring your MacBook Neo to iCare Kenya for professional battery diagnostics and battery replacement if the battery is no longer performing as expected.
1h 30m
KES 25,000
incl. parts & labour
Speaker and Audio Repair
If your MacBook Neo produces distorted sound, low volume, crackling, or no audio at all, the problem may involve the speakers, audio settings, internal connections, or software. Audio problems can interfere with meetings, music, entertainment, and everyday use. Bring your MacBook Neo to iCare Kenya for professional speaker and audio diagnostics and repair.
1h
KES 12,000
incl. parts & labour
USB-C Charging Port Repair
The MacBook Neo relies on USB-C for charging and connectivity, so a damaged USB-C port can significantly affect daily use. Problems may include the MacBook refusing to charge, disconnecting from chargers, failing to recognise accessories, or requiring the cable to be positioned at a certain angle. Dust, physical damage, worn connectors, or internal circuitry faults can cause these symptoms. Visit iCare Kenya for MacBook Neo USB-C port cleaning, diagnostics, repair, or replacement assessment.
1h
KES 15,000
incl. parts & labour
Camera Repair
The MacBook Neo includes a 1080p FaceTime HD camera for video calls, meetings, and online learning. If the camera shows a black image, produces poor-quality video, fails to appear in applications, or stops working entirely, the problem may be software-related or involve the camera hardware. Visit iCare Kenya for MacBook Neo camera diagnostics and professional repair if FaceTime, Zoom, Teams, or other video applications cannot access the camera.
1h 15m
KES 8,000
incl. parts & labour
No-Power Repair
If your MacBook Neo does not switch on, appears completely dead, powers on intermittently, or suddenly shuts down, there may be a problem involving the battery, charging circuit, power-management system, logic board, or another internal component. A complete diagnostic test is important before replacing parts. Bring your MacBook Neo to iCare Kenya for professional no-power diagnostics and repair so the real cause of the problem can be identified.
1h 30m
KES 18,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Neo gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, or fails to complete startup, the problem may involve macOS, storage, firmware, the logic board, or another component. Professional diagnosis is especially important before resetting or reinstalling the system if important files are stored on the machine. Bring your MacBook Neo to iCare Kenya for startup diagnostics and boot-failure repair.
2h 30m
KES 20,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Neo because it connects the processor, memory, storage, charging system, ports, display, keyboard, and other internal components. Logic-board faults can cause no power, repeated restarts, charging failure, display problems, or system instability. Bring your MacBook Neo to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the whole device.
3h
KES 45,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard issues can make even a perfectly functioning MacBook difficult to use. Common problems include keys that do not respond, repeated letters, sticky keys, damaged keycaps, or entire sections of the keyboard failing. Liquid damage, physical impact, wear, or internal connection problems may be responsible. If your MacBook Neo keyboard is not responding properly, bring it to iCare Kenya for keyboard diagnostics, repair, or replacement.
2h
KES 20,000
incl. parts & labour
Trackpad Repair
The Multi-Touch trackpad is essential for everyday navigation, scrolling, clicking, and macOS gestures. If the trackpad stops clicking, becomes unresponsive, moves the cursor unpredictably, or develops dead areas, the problem may involve the trackpad itself, its cable, software, or another internal component. Visit iCare Kenya for MacBook Neo trackpad diagnostics and professional repair if your trackpad is no longer working correctly.
1h
KES 12,000
incl. parts & labour
Overheating and Thermal Service
If your MacBook Neo becomes unusually hot, slows down during normal use, or shuts down unexpectedly, the device may have a thermal-management problem. Dust, blocked airflow, software problems, background processes, or internal hardware faults can contribute to excessive heat. iCare technicians can inspect the system, check temperatures, clean internal areas where necessary, and diagnose abnormal thermal behaviour. Bring your overheating MacBook Neo to iCare Kenya for professional thermal diagnostics and servicing.
1h 30m
KES 20,000
incl. parts & labour
macOS Installation and Software Repair
Software issues can cause freezing, slow performance, repeated crashes, startup problems, application errors, or failed updates. iCare Kenya can assist with macOS installation, recovery, updates, software troubleshooting, startup repair, and system configuration. If your MacBook Neo is freezing, crashing, or having macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h
KES 10,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can cause serious damage to a MacBook Neo, including keyboard failure, charging problems, logic-board damage, trackpad issues, corrosion, and no-power conditions. If liquid is spilled on your MacBook, disconnect it from power and avoid repeatedly trying to switch it on. Bring your liquid-damaged MacBook Neo to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 30,000
incl. parts & labour
Macbook Pro 13-inch M5 — Services
10 services available
Screen Replacement
The MacBook Pro 14-inch M5 features a high-quality Liquid Retina XDR display with ProMotion technology, making it especially important for professional work such as video editing, photography, graphics, coding, and design. Screen problems can include cracked glass, black screens, flickering, vertical or horizontal lines, colour distortion, backlight failure, dead pixels, or display output that works only at certain angles. At iCare Kenya, technicians can assess the display assembly and determine whether a full screen replacement or another display-related repair is required. If your MacBook Pro M5 screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
The MacBook Pro M5 is designed for long battery life, but batteries naturally lose capacity over time due to charging cycles, heat, age, and heavy professional use. Common symptoms of a worn battery include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or a battery service warning in macOS. A weak battery can significantly reduce the portability of your MacBook Pro. Bring your MacBook Pro 14-inch M5 to iCare Kenya for professional battery-health testing and battery replacement if your battery is no longer performing properly.
1h 30m
KES 18,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Pro M5 uses MagSafe 3 for charging, and a fault in the charging system can prevent your MacBook from receiving reliable power. Common symptoms include intermittent charging, no charging, a loose MagSafe connection, charging that stops when the cable moves, or the MacBook failing to recognise the power adapter. The problem may involve the MagSafe port, cable, adapter, battery, or internal charging circuitry. Bring your MacBook Pro M5 together with its charger to iCare Kenya for professional MagSafe 3 charging diagnostics and repair.
1h
KES 10,000
incl. parts & labour
No-Power Repair
If your MacBook Pro M5 does not switch on, appears completely dead, powers on only occasionally, or suddenly shuts down, the problem may involve the battery, charging circuit, power-management system, logic board, or another internal component. A proper diagnostic assessment should be carried out before parts are replaced. Bring your MacBook Pro 14-inch M5 to iCare Kenya for professional no-power diagnostics and repair so the exact source of the fault can be identified.
2h 30m
KES 22,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Pro M5 because it contains and connects the Apple M5 chip, unified memory, storage system, charging circuitry, ports, and other essential hardware. Logic-board problems can cause no power, charging failure, repeated restarts, display issues, startup failure, or complete system instability. Bring your MacBook Pro M5 to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire device.
3h
KES 30,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard problems can seriously affect productivity, especially for professionals using the MacBook for writing, coding, editing, business, or study. Common faults include keys that do not respond, repeated characters, sticky keys, damaged keycaps, or entire sections of the keyboard failing. Liquid spills, dirt, wear, or internal connection problems may cause these issues. If your MacBook Pro M5 keyboard is not working correctly, bring it to iCare Kenya for professional keyboard diagnostics, repair, or replacement.
1h 30m
KES 15,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Pro M5 becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery unexpectedly, or refuses to complete startup, the problem may involve macOS, firmware, storage, the logic board, or another internal component. Professional diagnosis is especially important before resetting the system when valuable files are stored on the device. Bring your MacBook Pro M5 to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 20,000
incl. parts & labour
Speaker and Audio Repair
MacBook Pro systems are frequently used for professional audio, video editing, meetings, entertainment, and music. If the speakers produce distorted sound, crackling, unusually low volume, or no audio at all, the issue may involve the speakers, internal connections, audio settings, or software. Bring your MacBook Pro M5 to iCare Kenya for professional speaker and audio diagnostics and repair.
1h 30m
KES 12,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, logic board, charging system, battery, ports, and other internal components. If liquid is spilled on your MacBook Pro M5, disconnect it from power and avoid repeatedly trying to switch it on. Continued use may increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Pro M5 to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
4h
KES 35,000
incl. parts & labour
Data Recovery Assessment
Important business documents, video projects, photographs, source code, design files, and personal data can become inaccessible following startup failure, software corruption, or hardware damage. Before formatting or reinstalling macOS, professional assessment may help determine the safest recovery options available. If your MacBook Pro M5 contains important files that you cannot access, bring it to iCare Kenya for a professional data-recovery assessment.
3h
KES 25,000
incl. parts & labour
Macbook Pro 13-inch M5 Max — Services
11 services available
Screen Replacement
The MacBook Pro 14-inch M5 Max is built for demanding professional work, so a damaged display can seriously interrupt productivity. Common screen problems include cracked glass, flickering, vertical or horizontal lines, black spots, dead pixels, backlight failure, distorted colours, or a screen that remains completely black even when the MacBook is powered on. At iCare Kenya, technicians can inspect the display assembly and determine whether the fault requires a complete screen replacement or another display-related repair. If your MacBook Pro M5 Max screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
The battery in a MacBook Pro M5 Max can gradually lose capacity because of charging cycles, age, heat, and intensive professional use. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or a battery service warning in macOS. A worn battery can make an otherwise powerful MacBook unreliable when working away from a power source. Bring your MacBook Pro 14-inch M5 Max to iCare Kenya for professional battery-health testing and battery replacement if your battery is no longer performing as expected.
1h 30m
KES 18,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Pro M5 Max uses MagSafe charging, and problems with the charging system can prevent the device from receiving stable power. You may experience intermittent charging, no charging, a loose MagSafe connection, charging that stops when the cable moves, or the MacBook refusing to recognise the charger. The problem may involve the MagSafe port, charger, cable, battery, or internal charging circuitry. Bring your MacBook Pro M5 Max together with its charger to iCare Kenya for professional MagSafe charging diagnostics and repair.
1h
KES 12,000
incl. parts & labour
No-Power Repair
If your MacBook Pro M5 Max does not switch on, appears completely dead, powers on only occasionally, or shuts down unexpectedly, the fault may involve the battery, charging circuitry, logic board, power-management system, or another internal component. Proper diagnostics are important before replacing any parts. Bring your MacBook Pro 14-inch M5 Max to iCare Kenya for professional no-power diagnostics and repair so the exact cause of the problem can be identified.
2h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is the central component inside the MacBook Pro M5 Max and connects the processor, unified memory, storage, charging system, ports, display, and other essential hardware. Logic-board faults can cause no power, repeated restarts, charging problems, display failure, startup issues, or complete system instability. Bring your MacBook Pro M5 Max to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire MacBook.
3h
KES 30,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard problems can seriously affect professional productivity, especially for users involved in coding, writing, editing, design, business, or technical work. Common problems include keys that do not respond, sticky keys, repeated characters, damaged keycaps, or entire sections of the keyboard failing. Liquid spills, debris, wear, or internal connection problems may cause these faults. If your MacBook Pro M5 Max keyboard is not working properly, bring it to iCare Kenya for professional keyboard diagnostics, repair, or replacement.
1h 30m
KES 15,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Pro M5 Max gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery unexpectedly, or refuses to complete startup, the issue may involve macOS, firmware, storage, the logic board, or another component. Professional diagnosis is particularly important before resetting or reinstalling macOS when valuable files are stored on the machine. Bring your MacBook Pro M5 Max to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 20,000
incl. parts & labour
Speaker and Audio Repair
The MacBook Pro M5 Max is frequently used for video editing, music production, meetings, entertainment, and professional audio work. If the speakers produce crackling, distortion, unusually low volume, or no sound at all, the issue may involve the speaker system, internal connections, audio settings, or software. Bring your MacBook Pro M5 Max to iCare Kenya for professional speaker and audio diagnostics and repair.
1h
KES 13,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, logic board, charging system, battery, ports, and other internal components. If liquid is spilled on your MacBook Pro M5 Max, disconnect it from power and avoid repeatedly attempting to switch it on. Continued use can increase the risk of corrosion and further electrical damage. Bring your liquid-damaged MacBook Pro M5 Max to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 25,000
incl. parts & labour
Data Recovery Assessment
Professional MacBook users may store valuable business documents, source code, video projects, photographs, design files, databases, and other important data. If these files become inaccessible after startup failure, software corruption, or hardware problems, avoid unnecessary formatting or system reinstallation before professional assessment. Bring your MacBook Pro M5 Max to iCare Kenya for a professional data-recovery assessment and guidance on the safest available recovery options.
2h
KES 22,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause application crashes, freezing, failed updates, startup errors, slow performance, or repeated restarts. iCare Kenya can assist with macOS installation, system recovery, software troubleshooting, startup repair, system updates, and configuration. If your MacBook Pro M5 Max is freezing, crashing, or experiencing macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 10,000
incl. parts & labour
Macbook Pro 13-inch M5 Pro — Services
11 services available
Screen Replacement
The MacBook Pro 14-inch M5 Pro is designed for professional work, so a damaged display can seriously affect productivity. Common screen problems include cracked glass, flickering, vertical or horizontal lines, black spots, dead pixels, colour distortion, backlight issues, or a screen that remains black even when the MacBook is powered on. At iCare Kenya, technicians can inspect the display assembly and determine whether a complete screen replacement or another display-related repair is required. If your MacBook Pro M5 Pro screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 25,000
incl. parts & labour
Battery Replacement
The battery in a MacBook Pro M5 Pro can gradually lose capacity because of age, charging cycles, heat exposure, and heavy professional use. Common symptoms include fast battery drain, unexpected shutdowns, reduced battery runtime, slow charging, or a battery service warning in macOS. A weak battery can make an otherwise powerful MacBook unreliable when working away from a charger. Bring your MacBook Pro 14-inch M5 Pro to iCare Kenya for professional battery-health testing and battery replacement if your battery is no longer performing properly.
1h 30m
KES 18,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Pro M5 Pro uses MagSafe charging, and problems with the charging system can stop the device from receiving stable power. You may experience intermittent charging, no charging, a loose connection, charging that stops when the cable moves, or the MacBook failing to recognise the charger. The issue may involve the MagSafe port, charging cable, adapter, battery, or internal charging circuitry. Bring your MacBook Pro M5 Pro together with its charger to iCare Kenya for professional MagSafe charging diagnostics and repair.
1h
KES 10,000
incl. parts & labour
No-Power Repair
If your MacBook Pro M5 Pro does not switch on, appears completely dead, powers on only occasionally, or shuts down unexpectedly, the fault may involve the battery, charging system, logic board, power-management circuitry, or another internal component. Proper diagnosis is important before replacing any parts. Bring your MacBook Pro 14-inch M5 Pro to iCare Kenya for professional no-power diagnostics and repair so the actual source of the fault can be identified.
2h
KES 15,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Pro M5 Pro because it contains and connects the processor, unified memory, internal storage, charging system, ports, display, and other major hardware. Logic-board faults can cause no power, charging problems, repeated restarts, display failure, startup problems, or complete system instability. Bring your MacBook Pro M5 Pro to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire device.
4h
KES 35,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard problems can seriously affect productivity, particularly for professionals using the MacBook for coding, writing, business, editing, or technical work. Common problems include keys that do not respond, sticky keys, repeated characters, damaged keycaps, or sections of the keyboard failing completely. Liquid spills, debris, wear, or internal connection faults may be responsible. If your MacBook Pro M5 Pro keyboard is not working properly, bring it to iCare Kenya for professional keyboard diagnostics, repair, or replacement.
1h 30m
KES 12,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Pro M5 Pro becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery unexpectedly, or refuses to complete startup, the problem may involve macOS, firmware, internal storage, the logic board, or another internal component. Professional diagnosis is especially important before reinstalling or resetting macOS when valuable files are stored on the device. Bring your MacBook Pro M5 Pro to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h 30m
KES 20,000
incl. parts & labour
Speaker and Audio Repair
MacBook Pro systems are frequently used for music, meetings, editing, entertainment, and professional audio work. If the speakers produce distorted sound, crackling, low volume, or no audio at all, the issue may involve the speaker system, internal connections, system settings, or software. Bring your MacBook Pro M5 Pro to iCare Kenya for professional speaker and audio diagnostics and repair.
1h 15m
KES 8,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, logic board, charging system, battery, ports, and other internal components. If liquid is spilled on your MacBook Pro M5 Pro, disconnect it from power and avoid repeatedly attempting to switch it on. Continued use may increase the risk of corrosion and further electrical damage. Bring your liquid-damaged MacBook Pro M5 Pro to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
3h
KES 30,000
incl. parts & labour
Data Recovery Assessment
Professional users may store valuable business documents, source code, videos, photographs, design files, databases, and other important information on their MacBook. If files become inaccessible after startup failure, software corruption, or hardware problems, avoid unnecessary formatting or system reinstallation before professional assessment. Bring your MacBook Pro M5 Pro to iCare Kenya for a professional data-recovery assessment and guidance on the safest recovery options available.
2h
KES 20,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause application crashes, freezing, failed updates, repeated restarts, startup errors, or poor system performance. iCare Kenya can assist with macOS installation, recovery, updates, startup repair, software troubleshooting, and general configuration. If your MacBook Pro M5 Pro is freezing, crashing, or experiencing macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 12,000
incl. parts & labour
Macbook Pro 16-inch m5 Max — Services
11 services available
Screen Replacement
The MacBook Pro 16-inch M5 Max features a large professional-grade display designed for demanding work such as video editing, photography, graphics, software development, and content creation. If the screen becomes cracked, flickers, shows vertical or horizontal lines, develops black spots, loses brightness, displays distorted colours, or remains completely black, professional diagnosis is required. At iCare Kenya, technicians can inspect the display assembly and determine whether a complete screen replacement or another display-related repair is necessary. If your MacBook Pro 16-inch M5 Max screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 45,000
incl. parts & labour
Battery Replacement
The battery in a MacBook Pro M5 Max can gradually lose capacity because of charging cycles, age, heat exposure, and demanding daily workloads. Common signs of battery wear include fast battery drain, unexpected shutdowns, reduced runtime, slow charging, or a battery service warning in macOS. A weak battery can seriously reduce the portability and reliability of a high-performance MacBook. Bring your MacBook Pro 16-inch M5 Max to iCare Kenya for professional battery-health testing and battery replacement if your battery is no longer performing as expected.
1h 30m
KES 25,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Pro 16-inch M5 Max uses MagSafe 3 charging, and faults in the charging system can prevent the device from receiving stable power. Symptoms may include no charging, intermittent charging, a loose MagSafe connection, charging that stops when the cable moves, or the MacBook failing to recognise the power adapter. The problem may involve the MagSafe port, charging cable, power adapter, battery, or internal charging circuitry. Bring your MacBook Pro M5 Max together with its charger to iCare Kenya for professional MagSafe 3 charging diagnostics and repair.
1h
KES 15,000
incl. parts & labour
No-Power Repair
If your MacBook Pro M5 Max does not switch on, appears completely dead, powers on only occasionally, or suddenly shuts down, the fault may involve the battery, charging circuitry, logic board, power-management system, or another internal component. A complete diagnostic assessment is important before any components are replaced. Bring your MacBook Pro 16-inch M5 Max to iCare Kenya for professional no-power diagnostics and repair so the exact cause of the problem can be identified.
2h
KES 20,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most critical parts inside the MacBook Pro M5 Max because it integrates the Apple M5 Max chip, unified memory, storage, charging system, ports, display circuitry, and other key components. Logic-board faults can cause no power, repeated restarts, charging failure, display problems, boot failure, or complete system instability. Bring your MacBook Pro M5 Max to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire MacBook.
3h
KES 60,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard problems can significantly affect productivity, especially for professionals using the MacBook for coding, writing, editing, business, or technical work. Common problems include keys that do not respond, sticky keys, repeated characters, damaged keycaps, or entire sections of the keyboard failing. Liquid spills, debris, wear, or internal connection problems may be responsible. If your MacBook Pro M5 Max keyboard is not functioning properly, bring it to iCare Kenya for professional keyboard diagnostics, repair, or replacement.
1h 30m
KES 20,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Pro M5 Max gets stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery mode unexpectedly, or refuses to complete startup, there may be a problem involving macOS, firmware, storage, the logic board, or another component. Professional diagnosis is especially important before resetting or reinstalling macOS if valuable data is stored on the machine. Bring your MacBook Pro M5 Max to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 18,000
incl. parts & labour
Speaker and Audio Repair
The 16-inch MacBook Pro is often used for video editing, music production, meetings, entertainment, and professional audio work. If the speakers produce crackling, distorted sound, unusually low volume, or no audio at all, the fault may involve the speaker system, internal connections, software, or audio settings. Bring your MacBook Pro M5 Max to iCare Kenya for professional speaker and audio diagnostics and repair.
1h
KES 12,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, battery, charging system, ports, logic board, and other internal components. If liquid is spilled on your MacBook Pro M5 Max, disconnect the device from power and avoid repeatedly trying to switch it on. Continued use can increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Pro M5 Max to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
2h 30m
KES 35,000
incl. parts & labour
Data Recovery Assessment
Professional users may store valuable business files, source code, photographs, design projects, video footage, databases, music sessions, and client information on their MacBook. If these files become inaccessible after startup failure, system corruption, or hardware problems, avoid unnecessary formatting or system reinstallation before professional assessment. Bring your MacBook Pro M5 Max to iCare Kenya for a professional data-recovery assessment and advice on the safest available recovery options.
1h
KES 10,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause freezing, repeated crashes, failed updates, application errors, slow performance, or boot problems. iCare Kenya can assist with macOS installation, operating-system recovery, updates, startup repair, software troubleshooting, and system configuration. If your MacBook Pro M5 Max is freezing, crashing, or experiencing macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 8,000
incl. parts & labour
Macbook Pro 16-inch M5 Pro — Services
11 services available
Screen Replacement
The MacBook Pro 16-inch M5 Pro is designed for demanding professional work, so a damaged display can seriously affect productivity. Common screen problems include cracked glass, flickering, vertical or horizontal lines, black spots, dead pixels, colour distortion, backlight issues, or a screen that remains completely black even when the MacBook is powered on. At iCare Kenya, technicians can inspect the display assembly and determine whether a complete screen replacement or another display-related repair is necessary. If your MacBook Pro 16-inch M5 Pro screen is cracked, flickering, showing lines, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 45,000
incl. parts & labour
Battery Replacement
The battery in a MacBook Pro M5 Pro can gradually lose capacity because of age, charging cycles, heat exposure, and heavy professional use. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or a battery service warning in macOS. A weak battery can make a powerful MacBook less reliable when working away from a charger. Bring your MacBook Pro 16-inch M5 Pro to iCare Kenya for professional battery-health testing and battery replacement if your battery is no longer performing as expected.
1h 30m
KES 25,000
incl. parts & labour
MagSafe 3 Charging Repair
The MacBook Pro M5 Pro uses MagSafe charging, and problems with the charging system can prevent the MacBook from receiving stable power. Symptoms may include no charging, intermittent charging, a loose MagSafe connection, charging that stops when the cable moves, or the MacBook failing to recognise the charger. The issue may involve the MagSafe port, charging cable, power adapter, battery, or internal charging circuitry. Bring your MacBook Pro M5 Pro together with its charger to iCare Kenya for professional MagSafe charging diagnostics and repair.
1h
KES 15,000
incl. parts & labour
No-Power Repair
If your MacBook Pro M5 Pro does not switch on, appears completely dead, powers on only occasionally, or suddenly shuts down, the fault may involve the battery, charging system, logic board, power-management circuitry, or another internal component. Proper diagnostics should be carried out before replacing any parts. Bring your MacBook Pro 16-inch M5 Pro to iCare Kenya for professional no-power diagnostics and repair so the exact cause of the problem can be identified.
2h
KES 20,000
incl. parts & labour
Logic Board Repair
The logic board is one of the most important components inside the MacBook Pro M5 Pro because it connects the processor, unified memory, internal storage, charging circuitry, ports, display system, and other major hardware. Logic-board faults can cause no power, repeated restarts, charging failure, display problems, startup issues, or complete system instability. Bring your MacBook Pro M5 Pro to iCare Kenya for professional logic-board diagnostics and repair assessment before considering replacement of the entire MacBook.
3h
KES 60,000
incl. parts & labour
Keyboard Repair and Replacement
Keyboard problems can seriously affect productivity, especially for users involved in coding, writing, editing, business, or technical work. Common issues include keys that do not respond, sticky keys, repeated characters, damaged keycaps, or entire sections of the keyboard failing. Liquid spills, dirt, wear, or internal connection problems may be responsible. If your MacBook Pro M5 Pro keyboard is not working correctly, bring it to iCare Kenya for professional keyboard diagnostics, repair, or replacement.
1h 30m
KES 18,000
incl. parts & labour
Startup and Boot Failure Repair
If your MacBook Pro M5 Pro becomes stuck on the Apple logo, repeatedly restarts, displays a blank screen, enters recovery unexpectedly, or refuses to complete startup, the issue may involve macOS, firmware, internal storage, the logic board, or another internal component. Professional diagnosis is especially important before resetting or reinstalling macOS if important files are stored on the device. Bring your MacBook Pro M5 Pro to iCare Kenya for professional startup diagnostics and boot-failure repair.
2h
KES 22,000
incl. parts & labour
Speaker and Audio Repair
The 16-inch MacBook Pro is widely used for editing, music, meetings, entertainment, and professional audio work. If the speakers produce crackling, distortion, unusually low volume, or no sound at all, the issue may involve the speaker system, internal connections, software, or audio settings. Bring your MacBook Pro M5 Pro to iCare Kenya for professional speaker and audio diagnostics and repair.
1h
KES 15,000
incl. parts & labour
Liquid Damage Repair
Liquid spills can damage the keyboard, trackpad, battery, charging system, ports, logic board, and other internal components. If liquid is spilled on your MacBook Pro M5 Pro, disconnect the device from power and avoid repeatedly attempting to switch it on. Continued use can increase the risk of corrosion and electrical damage. Bring your liquid-damaged MacBook Pro M5 Pro to iCare Kenya as soon as possible for professional inspection, cleaning, diagnostics, and repair assessment.
3h
KES 35,000
incl. parts & labour
Data Recovery Assessment
Professional users may store valuable business files, source code, photographs, design projects, video footage, databases, and other important information on their MacBook. If those files become inaccessible after startup failure, system corruption, or hardware problems, avoid unnecessary formatting or system reinstallation before professional assessment. Bring your MacBook Pro M5 Pro to iCare Kenya for a professional data-recovery assessment and guidance on the safest recovery options available.
1h
KES 10,000
incl. parts & labour
macOS Installation and Software Repair
Software problems can cause freezing, application crashes, failed updates, repeated restarts, startup errors, or poor system performance. iCare Kenya can assist with macOS installation, system recovery, updates, startup repair, software troubleshooting, and system configuration. If your MacBook Pro M5 Pro is freezing, crashing, or experiencing macOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
1h 30m
KES 12,000
incl. parts & labour